Access Video Call
To find out more about the model or Healthdirect Video Call in general, contact:
Jo Hughes, Video Call Service Manager
Tel: (02) 9263 9000
See the contacts below for specific state and federal health services:
Healthdirect Australia is working with the Victorian Department of Health & Human Services (DHHS) to make Video Call available to DHHS-funded health services.
To find out more about Healthdirect Video Call in Victoria, contact:
Penelope Watson, Manager, Telehealth Strategy & Development
Department of Health & Human Services
Tel: (03) 9096 1405
Mob: 0408 465 921
Healthdirect Australia is working with WA Health to make Video Call available to state health services.
To find out more about Healthdirect Video Call in Western Australia, contact:
Jane Atkinson, Principal Program Coordinator
Strategic System Support, System Policy and Planning
Department of Health
Tel: (08) 9222 2028
The Department is conducting a pilot program until 30 June 2021 for a free trial of the Video Call Service for non-government organisations to determine the effectiveness of the technology in a primary healthcare setting at no cost to the approved sites. This can be used to deliver an alternative to face-to-face consultations where the relevant service providers may be eligible for a Medicare rebate.
To find out more about Healthdirect Video Call contact:
Ian McHenry, Assistant Director
Primary Care Services Branch, Primary Care Division
Commonwealth Department of Health
For review and approval by the department.