This page links to downloadable resources available for the healthdirect Video Call service. If you require the patient appointment flyer, available in English and 28 translated languages, please visit this page.
Information to give to clinicians
Troubleshooting guide
Video Call clinician guide
Video Call screen
Video Call tips for clinicians
Video Call Handbook
SSO sign-in procedure communication template
Information to give to patients
Troubleshooting guide
How to attend a consultation (for patients)
What web browser you need to make a Video Call
Information for display in GP Practices
Video Call information leaflets
How to get started with Video Call in 6 easy steps
Video Call information leaflet
Video Call Case Study A family GP using Video Call in his practice workflow
Email and SMS appointment templates
Edit these templates to suit your clinic requirements, save and use when sending Email and SMS appointment invitations from our service: