US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
PL Polish
JP Japanese
BR Portuguese (Brazil)
RU Russian
SE Swedish
CN Chinese
IL Hebrew
N Traditional Chinese
FI Finnish
MS Malaysian
TR Turkish
KR Korean
AF Dari
SO Somali
ER Tigrinya
SA Arabic
VI Vietnamese
CS Czech
LV Latvian
NO Norwegian
SK Slovak
HU Hungarian
UA Ukrainian
RO Romanian
ID Indonesian
DA Danish
TH Thai
KZ Kazakh
LT Lithuanian
GR Greek
BG Bulgarian
Mandarin
Cantonese
Thai (Thailand)
Belarusian
Georgian
Mongolian
BS Bosnian
HR Croatian
PT Portuguese
LO Laos (Lao)
KM Cambodia (Khmer)
SR Serbian
MY Myanmar (Burmese)
BN Bangladesh (Bengali)
UR Pakistan (Urdu)
SW Finnish Swedish
ET Estonian
CA Catalan
BE Dutch (Belgium)
IN Hindi
kurdish
Azerbaijani
Uzbek
Icelandic
Swahili
HK Chinese (HK)
Serbian Latin
Amharic
Montenegrin

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
Kazakh
US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
PL Polish
JP Japanese
BR Portuguese (Brazil)
RU Russian
SE Swedish
CN Chinese
IL Hebrew
N Traditional Chinese
FI Finnish
MS Malaysian
TR Turkish
KR Korean
AF Dari
SO Somali
ER Tigrinya
SA Arabic
VI Vietnamese
CS Czech
LV Latvian
NO Norwegian
SK Slovak
HU Hungarian
UA Ukrainian
RO Romanian
ID Indonesian
DA Danish
TH Thai
KZ Kazakh
LT Lithuanian
GR Greek
BG Bulgarian
Mandarin
Cantonese
Thai (Thailand)
Belarusian
Georgian
Mongolian
BS Bosnian
HR Croatian
PT Portuguese
LO Laos (Lao)
KM Cambodia (Khmer)
SR Serbian
MY Myanmar (Burmese)
BN Bangladesh (Bengali)
UR Pakistan (Urdu)
SW Finnish Swedish
ET Estonian
CA Catalan
BE Dutch (Belgium)
IN Hindi
kurdish
Azerbaijani
Uzbek
Icelandic
Swahili
HK Chinese (HK)
Serbian Latin
Amharic
Montenegrin
  • Home
  • Specialty portals
  • Aged Care Portal

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Latest information
    Coming Soon Bulletins Live Updates
  • Getting Started and training
    Steps for getting started Training Pre-call test Need an account What do I need?
  • Using Video Call
    For Patients Clinic dashboard Remote physiological monitoring Apps & Tools Guides and Videos Workflows Administration Waiting area Conduct a consultation
  • Technical requirements and trouble shooting
    Troubleshooting pre-call test For IT Compatible devices Technical basics Troubleshooting your call Need Help?
  • Specialty portals
    Aged Care Portal Primary Health Care Portal
  • About Video Call
    Articles and case studies About Policies Access Security
+ More

Introducing video telehealth to your Aged Care service

Considerations for setting up video telehealth in your residential facility


Introducing healthdirect Video Call in your Aged Care Service

Video telehealth can improve access to health services for your residents. Thoughtful implementation will ensure that your facility gets the most benefit and it is worth spending some time planning how to integrate telehealth consultations into your service. 

Video consultations can facilitate appointments with GPs, specialists and Allied Health professionals. It can be used for appointments with single health service providers or can include multiple parties in one call, co-ordinating care. Family members, interpreters and social workers can be included in appointments, even if the clinician is visiting the facility face-to-face.

RACH Readiness Assessment

Our readiness assessment will help you identify areas you may need to consider to ensure your facility is ready to start providing video telehealth. 

RACH Planning check list

You can step through the checklist in our downloadable RACF planning template and allocate planning tasks to staff members, as required. You can also edit the template to suit your service's specific needs.

Aged Care workflow animation

Our aged care workflow animation is designed to show you the workflow options possible with healthdirect Video Call, when you have your own clinic set up for your aged care home. The service is flexible with regard to how you set it up and use it for resident health consultations, assessments and any other video calls that would be beneficial for residents' health.


 

 

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Getting Started with healthdirect Video Call - RACH
  • Using healthdirect Video Call
  • Using Visionflex carts and medical devices with Video Call
  • Aged Care clinic administration
  • RACH Technology and Trouble Shooting

Can’t find what you’re looking for?

Email support

or speak to the Video Call team on 1800 580 771


Knowledge Base Software powered by Helpjuice

Expand