There is a tab in the clinic configuration section called ‘Joining a call’. This allows a Clinic Administrator to set the default behaviour for guests joining a video call in a meeting room associated with the clinic. Clinic Administrators can specify whether a photo is required by guests when joining a meeting room call. Guests are people who have been invited to a meeting and are given a link to access the room.
Please note: Unless a Clinic Administrator changes the default setting, a photo is required. This new configuration only applies to meeting rooms and does not apply to waiting area calls with patients/clients.
To configure the Joining a call settings:
| From your Clinic Waiting Area page, click on Configure and click on the Joining a call tab. |
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| Click on the text field under Guest photo capture and three options will appear. Select the appropriate option and this will apply to guest who are invited to join a meeting in a meeting room. Options: A photo is required - default setting and guest cannot enter the meeting room until they take a snapshot. A photo is optional - guests can take a snapshot but will see a message saying this is optional and will be granted access with or without the snapshot. No photo option - guests do not need to take a snapshot and the snapshot message does not appear. Remember to click Save if you make any changes. |
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| To make the Last Name field mandatory for guests coming into a meeting room and also for patients/clients coming into the waiting area, enable Make last name mandatory. The click Save. |  |