Healthdirect Australia Help Center

    View my roles and permissions

    Which platform role do I need: all video call account holders

    View the roles and permissions you have across all organisations and clinics you’re associated with. 

    Viewing My Roles

    1. On signing in, click on My Roles in the left panel. 



    2. Depending on your role, you will see the following:

    Organisation Administrator:
    You will see all the organisations you are an administrator of, all clinics you are associated with and your roles and permissions within each clinic. You can change your clinic roles and permissions, or delete yourself from a clinic if required.










    Team Member:
    As a Team Member, you will be able to view the clinics you are associated with and your roles and permissions within each clinic.
    Team Admin:
    You can view and edit your own permissions for the clinics you are an administrator member of. You can also remove your role from a clinic.







    Can’t find what you’re looking for?

    We are currently setting up a GP-specific support line.

    In the meantime please use these other support options.

    Email support

    or speak to the Video Call team on 02 8069 6079

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