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US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
PL Polish
JP Japanese
CN Chinese
MS Malaysian
TR Turkish
KR Korean
AF Dari
SO Somali
SA Arabic
VI Vietnamese
HU Hungarian
UA Ukrainian
ID Indonesian
TH Thai
GR Greek
BG Bulgarian
BS Bosnian
HR Croatian
PT Portuguese
MY Myanmar (Burmese)
UR Pakistan (Urdu)
IN Hindi
  • Home
  • Using Video Call
  • Guides and Videos

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  • Latest information
    Coming Soon Bulletins Live Updates
  • Getting Started and training
    Need an account Training What do I need? Pre-call test Steps for getting started
  • Using Video Call
    Administration Conduct a consultation Waiting area Clinic dashboard Apps & Tools Guides and Videos Workflows For Patients
  • Technical requirements and trouble shooting
    Technical basics Troubleshooting your call Troubleshooting pre-call test For IT Compatible devices Need Help?
  • Specialty portals
    Primary Health Care Portal Aged Care Portal
  • About Video Call
    About Articles and case studies Access Policies Security
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Guides and videos for staff and patients

Infographics, guides and videos for Video Call users and their patients

On this page you will find links to guides, videos and infographics to assist staff and patients to become familiar with Video Call. 

For health service providers

Logging in with SSO_infographic

Video Call clinician guide

Simple Waiting Area infographic for Team Members

Detailed Waiting Area infographic for Team Members

Video Call Screen infographic

Video Call tips for clinicians

Clinician troubleshooting guide

Translated languages for the Video Call Resource Centre

 

For administrators

Simple Waiting Area infographic for Clinic Administrators

Detailed Waiting Area infographic for Clinic Administrators

Create patient invitation templates

 

Information to send to patients

Patient video - how to start a Video Call

Patient Appointment Flyer – generate a patient flyer in the required language with clinic link and QR code 

Patient 4 easy steps

How to attend a consultation (for patients)

Patient tips for video telehealth

Web browser requirements for Video Call

Patient troubleshooting guide

Translated languages for the Video Call Resource Centre

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Table of Contents

For health service providers For administrators Information to send to patients

Related Articles

  • Useful contacts for NSW Health staff
  • NSW Health training and education information
  • Using Video Call

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