Pulse Oximeter remote patient monitoring
How to remotely monitor your patients using pulse oximeters in real time
During a Video Call consultation, you have the option to remotely monitor a patient using their pulse oximeter in real time. Once you launch the Patient Monitoring Device application and instruct your patient to connect their bluetooth enabled monitoring device to the Video Call, you will see the results live in the call screen. You have the option to take a screenshot for the patient's record and you can export the data, if desired.
Please see below for instructions regarding supported devices and how to use the Patient Monitoring Device App to connect a patient's Bluetooth enabled pulse oximeter during a Video Call consultation.
Click here for information for your patients.
Information for health service providers
Supported pulse oximeter devices
The following devices have been tested and are working with healthdirect Video Call for remote physiological monitoring.
BerryMed BM1000c |
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iHealth PO3M
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ChoiceMed MD300CI218R |
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CreativeMed PC-60FW
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Screenshot of results showing in the call screen to come |
CreativeMed PC-68B Wrist Oximeter
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Viewing and downloading historical data from the monitoring device
Some monitoring devices have the ability to store historical data and this can be accessed during a Video Call. In this way you can view the data from the device to monitor your patient's health. Currently, this has been tested and is working on the iHealth PO3M pulse oximeter. Please use these steps to access the historical data on this device:
Join your patient in the Video Call and, when ready, click on Apps & Tools and then select Patient Monitoring Device. Important: Ask your patient to turn on their monitoring device but tell them not to place it on their finger. This is because you want to access the historical data, rather than live data. |
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Next, instruct your patient to click on Click Here to connect to your medical device. Your patient will see a browser pop-up appear on their screen, allowing them to select their device and then click on Pair. This will connect their monitoring device to the Video Call via Bluetooth. Please note: this is the view at the patient end. |
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Once the monitoring device pairs, your patient will see the Bluetooth symbol on the device light up. Remind them not to put the device on their finger but to leave it turned on. |
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The historical data will be accessed and start sharing into the Video Call. Click on the Take the snapshot button to take a screenshot of the results showing on the screen. |
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Instructing patients to enter their results manually
If there is an issue with the patient's device connecting via Bluetooth during the Video Call, you can ask them to enter their results manually and share with you instead:
If the results are showing live during the call and then there is a connection issue, you can click on the 'Back to pairing' button and this sends the patient back to the initial screen. They can either use the Click here to connect to your medical device button to reconnect OR you can ask them to enter their results manually. |
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To enter results manually, instruct your patient to click on the Add Manual Entry button. | ![]() |
Next, ask them to input the results showing on their monitoring device and then click on Confirm Results. Please note: this is the screen the patient sees to manually enter their results. |
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Once confirmed, you will see the results appear on your screen as shown in this example. (Your patient won't see the results screen but they will be notified that the results have been sent to you). You can use the Take the screenshot button to download an image file of the results for the patient record. |
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Quick reference guides and videos for clinicians and patients
Quick Reference Guides for clinicians and patients
These downloadable reference guides provide a quick how-to for remote physiological monitoring:
Quick reference guide for clinicians
Quick reference guides for patients (please click on the link for the device or computer you are using):
Short Video Guides for clinicians and patients
These short videos take you through the remote physiological monitoring steps within a video call: