Share this video with your patients to guide them through starting a video call with your service at the time of their appointment. 

Please note: This video has captions that can be turned on and off by starting to play the video and then clicking the subtitle button, which is the left button in the bottom right of the video player. Select either Subtitles off or the language you require. There are various translated languages for the captions available.

Video link: https://bcove.video/3cZQnLm

Video Embed Code to embed in a website page: 

<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6164146062001" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>

How to use Healthdirect Video Call for healthcare professionals. Please note the embedded version below is not downloadable. Here is both the link to the video to share it with other service providers and an embed code to embed in a webpage (eg intranet):

Video link: https://bcove.video/2MQoaxa

Video embed code to embed in a website page: 

<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6070263964001" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>

If you work in an organisation that uses SSO for healthdirect Video Call, you don't need a separate password for our service. You will instead be prompted to sign into the platform using your organisation credentials.

Video link:https://bcove.video/3yR4mAA

Video embed code to embed in a website page:

<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6322950513112" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>

This video explains how to reset your password for Video Call. Here is both the link to the video to share it with other service providers and an embed code to embed in a webpage (eg intranet). Please note: this video shows the previous design of the platform.

Video link: https://bcove.video/3HNxr5c

Video embed code to embed in a website page:

<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6319560736112" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>

This video gives an overview of the main section in the Clinic Waiting Area, which is where health consultations take place in the Video Call service.

Video link: https://bcove.video/40gUID7

Video embed code to embed in a website page:

<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html videoId=6323407108112" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>

There are various workflows for sending the clinic link out to your patients and clients. This video outlines the options.

Video link: https://bcove.video/3MnZIQh 

Video embed code to embed in a website page:

<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6313578095112" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>

This videos shows health service providers and admin staff how to sign in to Video Call and join a call with a patient or client.

Video link: https://bcove.video/3RFYa76

Video embed code to embed in a website page:

<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6319902454112" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>

Using Apps & Tools you can share resources into a Video Call consultation, including images and PDF files.

Video link: https://bcove.video/3mQhsLG

Video embed code to embed in a website page:

<div

  style="position: relative; display: block; max-width: 100%;">

  <div

    style="padding-top: 56.25%;">

    <iframe

      src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6322453329112"

      allowfullscreen=""

      allow="encrypted-media"

      style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe>

  </div>

</div>

The Far End Camera Control application allows participants in a call to remotely control another participant's camera, providing it has Pan Tilt Zoom (PTZ) capability. Click here for more information.

Video link: https://bcove.video/4ah384r

Video embed code to embed in a website page:

<div
 style="position: relative; display: block; max-width: 100%;">
<div
 style="padding-top: 56.25%;">
<iframe
 src="https://players.brightcove.net/1922092292001/H1Gihh3_default/index.html?videoId=6396822019112"
 allowfullscreen=""
 allow="encrypted-media"
 style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;">
</iframe>
</div>
</div>

Live captioning provides access to spoken dialogue displayed on the screen in real-time. Live captions can be generated in a Video Call with the press of a button. Click here for more information.

Video link: https://bcove.video/4rnPK64

Video embed code to embed in a website page:

<div
 style="position: relative; display: block; max-width: 100%;">
<div
 style="padding-top: 56.25%;">
<iframe
 src="https://players.brightcove.net/1922092292001/H1Gihh3_default/index.html?videoId=6405062204112"
 allowfullscreen=""
 allow="encrypted-media"
 style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;">
</iframe>
</div>
</div>

The Patient Consult Summary app allows health service providers to create and share a patient consultation summary with a patient during a Video Call consultation. Click here for more information.

Video link: https://bcove.video/4hkpHHo

Video embed code to embed in a website page:

<div
 style="position: relative; display: block; max-width: 100%;">
<div
 style="padding-top: 56.25%;">
<iframe
 src="https://players.brightcove.net/1922092292001/H1Gihh3_default/index.html?videoId=6364018066112"
 allowfullscreen=""
 allow="encrypted-media"
 style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;">
</iframe>
</div>
</div>

The Remote Vitals application allows health service providers to view data from Bluetooth and USB connected health devices in real time during a Video Call. Patients can connect their device to the call from wherever they are, reducing the number of in-person visits. Clinicians can access real-time health data and be alerted to any potential health issues. Click here for more information.

Video link: https://bcove.video/4vTcoEa

Video embed code to embed in a website page:

<div
 style="position: relative; display: block; max-width: 100%;">
<div
 style="padding-top: 56.25%;">
<iframe
 src="https://players.brightcove.net/1922092292001/H1Gihh3_default/index.html?videoId=6398729407112"
 allowfullscreen=""
 allow="encrypted-media"
 style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;">
</iframe>
</div>
</div>

The Services on Demand application facilitates health service providers to request an on-demand service from the call screen in their current Video Call. For example, a clinician could request an on-demand interpreter during a call with a patient or client from a non-English speaking background. Click here for more information.

Video link: https://bcove.video/40DTSmy

Video embed code to embed in a website page:

<div
 style="position: relative; display: block; max-width: 100%;">
<div
 style="padding-top: 56.25%;">
<iframe
 src="https://players.brightcove.net/1922092292001/H1Gihh3_default/index.html?videoId=6367431800112"
 allowfullscreen=""
 allow="encrypted-media"
 style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;">
</iframe>
</div>
</div>

Bulk billing consent is required for all bulk billed consultations and the Bulk Billing Consent app makes it easy to request and obtain patient consent during a Video Call consultation. Click here for more information.

Video link: https://bcove.video/3ZZrVVb

Video embed code to embed in a website page: 

<div
 style="position: relative; display: block; max-width: 100%;">
<div
 style="padding-top: 56.25%;">
<iframe
 src="https://players.brightcove.net/1922092292001/H1Gihh3_default/index.html?videoId=6389014073112"
 allowfullscreen=""
 allow="encrypted-media"
 style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;">
</iframe>
</div>
</div>

The Video Call Informed Financial Consent form enables health service providers to obtain financial consent during a Video Call consultation with a patient. Click here for more information.

Video link: https://bcove.video/4bKTSY4

Video embed code to embed in a website page: 

<div
 style="position: relative; display: block; max-width: 100%;">
<div
 style="padding-top: 56.25%;">
<iframe
 src="https://players.brightcove.net/1922092292001/H1Gihh3_default/index.html?videoId=6389013607112"
 allowfullscreen=""
 allow="encrypted-media"
 style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;">
</iframe>
</div>
</div>

This video is for GP practices with information about our service. It includes interview footage of a GP that uses Video Call and a PHN Digital Health Coordinator.

Video link: https://bcove.video/3neLzqT  

Video embed code to embed in a website page:  
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6209238098001" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>

This video features a GP who has integrated Video Call into their practice workflow.

Video link: https://bcove.video/2GRIqh6  

Video embed code to embed in a website page:  
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6209232197001" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>

This video is for Clinic Administrators and takes you though the main configuration tasks necessary to get ready to offer video consultations to your patients/clients. 

Video link: https://bcove.video/2C3upuv  

Video embed code to embed in a website page:  
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6178644591001" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div> 

This video is for clinic administrators and explains how to configure entry fields for your clinic. Entry fields can be patient facing,  so they can enter the requested details when they are accessing the clinic waiting area. They can also be set as internal fields for clinic staff to populate to provide information for other team members.

Video link: https://bcove.video/3XiS5k2

Video embed code to embed in a website page:  
 <div
 style="position: relative; display: block; max-width: 100%;">
 <div
   style="padding-top: 56.25%;">
   <iframe
     src="https://players.brightcove.net/1922092292001/H1Gihh3_default/index.html?videoId=6321869435112"
     allowfullscreen=""
     allow="encrypted-media"
     style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe>
 </div>
</div>

This video explains how to add a survey for your clinic to get feedback from patients and/or clinicians about their experience using Video Call. Please note: this video shows the previous design of the platform and will be updated soon.

Video link: https://bcove.video/2RVInCN

Video embed code to embed in a website page:

<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6194026937001" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>

The Virtual Forms application enables health service providers to request and obtain patient consent during a Video Call consultation. The application can easily be enabled and configured by the clinic administrator to suit the needs of the clinic and is simple for health service providers to use during a call. The Bulk Billing Consent form is available in each clinic once configured by the clinic administrator, and other forms can be added upon request. Click here for more information.

Video link: https://bcove.video/4aKMue9

Video embed code to embed in a website page:

<div
 style="position: relative; display: block; max-width: 100%;">
<div
 style="padding-top: 56.25%;">
<iframe
 src="https://players.brightcove.net/1922092292001/H1Gihh3_default/index.html?videoId=6389099550112"
 allowfullscreen=""
 allow="encrypted-media"
 style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;">
</iframe>
</div>
</div>