ECG remote patient monitoring
How to remotely monitor your patients using a personal ECG monitor in real time
During a Video Call consultation, you have the option to remotely monitor a patient using a connected electrocardiogram (ECG or EKG) device, in real time. Once you launch the Patient Monitoring Device application and instruct your patient to connect their bluetooth enabled monitoring device to the Video Call, you will see the results live in the call screen. You have the option to take a screenshot for the patient's record and you can export the data, if desired.
Please see below for instructions regarding supported devices and how to use the Patient Monitoring Device App to connect a patient's Bluetooth enabled ECG during a Video Call consultation.
Click here for information for your patients.
Supported ECG devices
Supported ECG monitoring devices
The information on this page regarding turning on Bluetooth, supported browsers and operating systems, as well as how to connect the monitoring device during a video call all apply to bluetooth ECG monitors. An electrocardiogram (ECG or EKG) records the electrical signal from the heart to check for different heart conditions.
The following ECG devices have been tested and are compatible with Video Call for remote physiological monitoring:
KardiaMobile 6L
The KardiaMobile 6L is a simple to use six-lead personal ECG. The leads are inside the device so there is no need for patients to attach the leads to their body.
Watch the short demonstration video:
Detailed information:
The KardiaMobile 6L is a simple to use six-lead personal ECG. The leads are inside the device so there is no need to attach the leads to your body, you simply need to know how to hold and place the device correctly to get accurate results. | ![]() |
To use the KardiaMoble 6L during a Video Call, make sure that your device's (computer, tablet or phone) bluetooth is turned on.
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The health service provider clicks on Apps & Tools and selects Patient Monitoring Device. This opens the App and the patient clicks on Click here to connect to your device and selects the device in the pop up window. Please note: the device must be held as outlined above to keep it activated or it will go to sleep within 5 seconds. This means the patient has to quickly connect the device and get their fingers back in place to keep the device active. If possible, it is really helpful to have someone with the patient so they can click to connect the device to the call while the patient holds the device with both hands. |
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Once the device is connected to the call, the patient holds it as outlined above and places the bottom of the device on their knee or ankle to start the ECG reading. | ![]() |
The results share into the call for the doctor to view and download, as required.
You can also provide control to the patient end, if required, so they can see the same options as the clinician. Do this by clicking on the desired participant name at the top of the shared monitoring screen. Names showing in a blue rectangle have control. |
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Berry-PM6750
The Berry-PM6750 is multi-function patient monitor. It can be used at home, in ICU, hospitals and in community health organisations to measure the vital signs of patients. This monitoring device measures NIBP, ECG, Sp02, Resp, Temp and PR and can be connected to a Video Call via bluetooth. |
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Once connected via Bluetooth to the Video Call and the patient has the required leads attached to measure their vital signs, the shared results appear in the call.
Clinicians can also provide control to the patient end, if required, so they can see the same options. Do this by clicking on the desired participant name at the top of the shared monitoring screen. Names showing in a blue rectangle have control. |
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Creative Medical PC-80B
The Creative Medical PC-80B Medical Grade ECG monitor is used for measuring and recording ECG (electrocardiogram) waveforms and average heart rate. Suitable for use at home, with a doctor or nursing staff and in medical clinics and facilities. | ![]() |
Quick reference guides for clinicians and patients
Quick reference guides
Quick Reference Guide for clinicians:
Quick reference guides for patients (please click on the link for the device or computer you are using):