Clinic administrators and reporters have access to the Call Log tab in the waiting area. This tab has information regarding completed and abandoned calls, including call start time, call duration and the name of the host, as well as session information including call bandwidth. The log will show all completed and abandoned calls (indicated in red), for the past seven days. This makes it easy to quickly find basic information about recent clinic calls, without the need to download a report.

Go to Waiting Area > Call Log to access this information.

Inside the 3-dot menu you will see two options: Activity and Session Summary

Click on Activity to see the session ID and participant activity.

Session Summary shows the session ID with start and finish times, participant role, host name, join and leave information and received and sent bandwidth. Bandwidth information can assist with diagnosing any call quality issues.