17th October - 9:15am - We are currently experiencing slow performance with the Video Call platform. If you experience problems please be patient as we are investigating the root cause of this issue.

17th October - 9:30am - Extra instances have been added to cater for the extra load currently being experienced. Platform should now be performing as expected.

17th October - 9:45am - Underperforming instances have been removed from the pool and service should be operating fully as expected. 

17th October - 10:45am - We are currently experiencing slow performance with the Video Call platform. If you experience problems please be patient as we are investigating the root cause of this issue.

17th October - 10:55am - Extra instances have been added to cater for the extra load currently being experienced. Platform should now be performing as expected.

17th October - 11:15am - We are continuing to monitor the platform and it is currently functioning as expected. 

You can also check the current status of video call at our status page here.

If you have any questions please contact the Video Call team.