SMS reminders for patients

There will soon be the option to send a waiting patient or other caller an SMS reminder that their clinician is ready and to return to their browser for the consultation. The reminder will contain a link back to the waiting area in their browser and will assist patients who have tabbed away from the waiting screen.

Waiting callers will have a new option in the 3 dots to the right of their information in the waiting area, SMS Reminder.   This will send an SMS reminder to the phone number the patient has provided in the phone number field for the clinic.

Sound application 

In collaboration with SA Health, we will soon be introducing a Video Call Sound application, for use in specialties including speech therapy and other clinical use cases. This application provides clinical information about a person's vocal volume and pitch and can be used as an assessment or feedback tool. Example screenshots are shown in the overview below:

Once the application is launched, you can select to either Speak or Listen.
Once Speak or Listen is selected, select the required participant and the required microphone. Both the patient or clinician can select the required microphone.
Once selected, the application starts to measure the volume and pitch of the speaker's voice, shows the data live in a dial and graphs.
You can also do one or more trials and download the results in PDF form.

Landing page for guests who arrive at the sign-in page in error

We will soon release a new landing page for patients, clients and other guests using the clinic link for a Video Call appointment, when the link is incorrect or another link error occurs. Instead of being taken to the sign-in page in error when this occurs, there will be a new page with more information about what to do next. The example below shows the design of the page: