Videos to share or embed on your website
These training and information videos can be viewed via a link or embedded on your website
Please find video links and embed codes below to view and embed Video Call training videos on a website or in an intranet.
Video: How to use Video Call for patients
Share this video with your patients to guide them through starting a video call with your service at the time of their appointment.
Please note: This video has captions that can be turned on and off by starting to play the video and then clicking the subtitle button, which is the left button in the bottom right of the video player. Select either Subtitles off or the language you require. There are various translated languages for the captions available.
Video link: https://bcove.video/3cZQnLm
Video Embed Code to embed in a website page:
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6164146062001" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>
Video: How to use Video Call for healthcare professionals
How to use Healthdirect Video Call for healthcare professionals. Please note the embedded version below is not downloadable. Here is both the link to the video to share it with other service providers and an embed code to embed in a webpage (eg intranet):
Video link: https://bcove.video/2MQoaxa
Video embed code to embed in a website page:
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6070263964001" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>
Sign in to Video Call
This video explains how to sign in to Video Call and is for Video Call account holders, such as health service providers, admin and reception staff in health organisations.
Video link: https://bcove.video/3LwGmtW
Video embed code to embed in a website page:
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6322952093112" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>
Sign in to Video Call using Single Sign-on (SSO)
If you work in an organisation that uses SSO for healthdirect Video Call, you don't need a separate password for our service. You will instead be prompted to sign into the platform using your organisation credentials.
Video link:https://bcove.video/3yR4mAA
Video embed code to embed in a website page:
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6322950513112" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>
How to reset your password
This video explains how to reset your password for Video Call. Here is both the link to the video to share it with other service providers and an embed code to embed in a webpage (eg intranet). Please note: this video shows the previous design of the platform.
Video link: https://bcove.video/3HNxr5c
Video embed code to embed in a website page:
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6319560736112" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>
Clinic administration essential configuration
This video is for Clinic Administrators and takes you though the main configuration tasks necessary to get ready to offer video consultations to your patients/clients.
Video link: https://bcove.video/2C3upuv
Video embed code to embed in a website page:
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6178644591001" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>
Configure waiting area entry fields
This video is for clinic administrators and explains how to configure entry fields for your clinic. Entry fields can be patient facing, so they can enter the requested details when they are accessing the clinic waiting area. They can also be set as internal fields for clinic staff to populate to provide information for other team members.
Video link: https://bcove.video/3XiS5k2
Video embed code to embed in a website page:
<div
style="position: relative; display: block; max-width: 100%;">
<div
style="padding-top: 56.25%;">
<iframe
src="https://players.brightcove.net/1922092292001/H1Gihh3_default/index.html?videoId=6321869435112"
allowfullscreen=""
allow="encrypted-media"
style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe>
</div>
</div>
Clinic Waiting Area overview
This video gives an overview of the main section in the Clinic Waiting Area, which is where health consultations take place in the Video Call service.
Video link: https://bcove.video/40gUID7
Video embed code to embed in a website page:
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html videoId=6323407108112" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>
Sending the clinic link to patients and clients
There are various workflows for sending the clinic link out to your patients and clients. This video outlines the options.
Video link: https://bcove.video/3MnZIQh
Video embed code to embed in a website page:
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6313578095112" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>
Sign in to Video Call and join a call
This videos shows health service providers and admin staff how to sign in to Video Call and join a call with a patient or client.
Video link: https://bcove.video/3RFYa76
Video embed code to embed in a website page:
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6319902454112" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>
Search, filter and sort in the Waiting Area
Users can search for callers in the clinic, filter by keywords and caller status and sort by caller column information, as desired.
Video link: https://bcove.video/3LRtiPs
Video embed code to embed in a website page:
<div
style="position: relative; display: block; max-width: 100%;">
<div
style="padding-top: 56.25%;">
<iframe
src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6326708100112"
allowfullscreen=""
allow="encrypted-media"
style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe>
</div>
</div>
Add a participant to your Video Call
You can add participants to your Video Call by either adding them from the Clinic Waiting Area or inviting them directly into the call.
Video link: https://bcove.video/3ysLojy
Video embed code to embed in a website page:
<div
style="position: relative; display: block; max-width: 100%;">
<div
style="padding-top: 56.25%;">
<iframe
src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6322258252112"
allowfullscreen=""
allow="encrypted-media"
style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe>
</div>
</div>
Share an image or PDF
Using Apps & Tools you can share resources into a Video Call consultation, including images and PDF files.
Video link: https://bcove.video/3mQhsLG
Video embed code to embed in a website page:
<div
style="position: relative; display: block; max-width: 100%;">
<div
style="padding-top: 56.25%;">
<iframe
src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6322453329112"
allowfullscreen=""
allow="encrypted-media"
style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe>
</div>
</div>
Put a caller on hold in the Waiting Area
When in a call with one other person, health service providers can leave the call to put their patient or clinic on hold in the clinic waiting area.
Video link: https://bcove.video/428KZAo
Video embed code to embed in a website page:
<div
style="position: relative; display: block; max-width: 100%;">
<div
style="padding-top: 56.25%;">
<iframe
src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6322457785112"
allowfullscreen=""
allow="encrypted-media"
style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe>
</div>
</div>
Introducing Video Call into your general practice
This video is for GP practices with information about our service. It includes interview footage of a GP that uses Video Call and a PHN Digital Health Coordinator.
Video link: https://bcove.video/3neLzqT
Video embed code to embed in a website page:
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6209238098001" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>
How Video Call can integrate with your general practice
This video features a GP who has integrated Video Call into their practice workflow.
Video link: https://bcove.video/2GRIqh6
Video embed code to embed in a website page:
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6209232197001" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>
Add a survey for your clinic
This video explains how to add a survey for your clinic to get feedback from patients and/or clinicians about their experience using Video Call. Please note: this video shows the previous design of the platform and will be updated soon.
Video link: https://bcove.video/2RVInCN
Video embed code to embed in a website page:
<div style="position: relative; display: block; max-width: 100%;"><div style="padding-top: 56.25%;"><iframe src="https://players.brightcove.net/1922092292001/default_default/index.html?videoId=6194026937001" allowfullscreen="" allow="encrypted-media" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div></div>