This page shows how to configure the options for ‘Joining a call’  at the organisation level. Any changes made at the organisation level will filter down to all new clinics created under that organisation from the time the change has been made. For that reason, it is best to configure this before you create your clinics, so they all have the same default settings.

The Joining a call tab allows you to configure the default settings for guests starting a video call in any new clinics' waiting areas, meeting and group rooms for the organisation.

These include:

• Whether a photo is required when joining a meeting or group room call.
• Whether the video preview is available for guests when entering their details before waiting to be seen.
• Whether microphone and camera controls are available for waiting guests.

To configure the Joining a call settings: 

Sign in and go to My Organisations in the left menu column.
Click on the required Organisation. You may only have one available.
Click on Configure and then the Joining a call tab and configure the options as required for your clinics. You only need to do this if your preferred options are different to the default settings shown in this example.
Configure whether a guest needs to take a photo before entering a room call. Please note : a photo is never required to enter the Waiting Area. This option is for User, Meetings and Group Rooms only
Decide whether callers to your clinics see their video preview when they are entering their details to access the clinic for their consultation. If you disable the preview for that page, it will still show while they are waiting to be seen.
Configure whether waiting guests have the option to mute their mic and/or camera while they are waiting to be seen.