The Clinic Waiting area explained
Find out all about the clinic waiting area and how simple it is to navigate and conduct consultations
The Clinic Waiting Area is where you will see your patients or clients waiting for, on hold, or participating in, a video consultation with your service. You will see information including their name and phone number, as well as any other information your clinic administrator configures.
The waiting area has many options and functions that enable health service providers, reception staff and clinic administrators to provide a seamless, efficient video telehealth service for their patients and clients. These include clear visibility of all entry fields for patients, the ability to send messages to callers in the clinic, sorting and filtering in busy clinics and easy options for sending the clinic link with appointment information.
Example clinic waiting area with waiting callers, as well as callers being seen and on hold:
How to navigate the various sections in the waiting area
Watch the video:
Click on the links below to access detailed information
There are various sections in the clinic waiting area, with a range of features for video consultations:
