Healthdirect Australia Help Center

    How to skip the second ‘Start Video Call’ page

    December 16th, 2019

    Skip second ‘Start Video Call’:

    If you would like to avoid your patients having to click the second ‘Start Video Call’ button (as pictured below) here's how. 

    In order to skip this first landing page with the additional Start Video Call button, this can be done by adding the following query string to the end of your URL waiting area:
    ?skipSetup=1

    EG, the standard URL for Acme Health demo waiting area https://acmehealth1.vcc.healthdirect.org.au/join would become:
    https://acmehealth1.vcc.healthdirect.org.au/join?skipSetup=1

    Things to note:
    This is case sensitive and the S in setup must be a capital.
    This will not work on embedded Start Video Call buttons.
    This will not work with a shortURL (eg https://videocall.direct/acmehealth)




    Can’t find what you’re looking for?

    We are currently setting up a GP-specific support line.

    In the meantime please use these other support options.

    Email support

    or speak to the Video Call team on 02 8069 6079

    Internal Content