Healthdirect Australia Help Center

    How to skip the second ‘Start Video Call’ page

    When you have your website page set up with a Video Call button

    Skip second ‘Start Video Call’:

    If you would like to avoid your patients having to click the second ‘Start Video Call’ button (as pictured below) follow the instructions below. 

    In order to skip this first landing page with the additional Start Video Call button, you can add the following query string to the end of your URL waiting area:

    EG, the standard URL for Acme Health demo waiting area would become:

    Things to note:
    This is case sensitive and the S in setup must be a capital.
    This will not work on embedded Start Video Call buttons.
    This will not work with a shortURL (eg

    Can’t find what you’re looking for?

    Email support

    or speak to the Video Call team on 1800 580 771

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