Healthdirect Australia Help Center

    How others are using Video Call

    See how healthdirect Video Call is being used today by health organisations across Australia

    Healthdirect Video call is currently being used by more than 460 organisations with over 8000 clinics. Some organisations have just one clinic and other larger organisations have many clinics, one for each of their specialty areas. Each clinic has its own waiting area where patients arrive when they start a video call and clinicians can easily join the call. The platform is flexible, intuitive and easy for patients and clinicians to access. Video Call is a great option for patients living in remote and rural areas, or for those with limited mobility who cannot easily travel to see their doctor. Video telehealth is now embedded into the day to day workflows of many health organisations to help facilitate better health outcomes.

    Please see below for examples of organisations who are using Video Call as well as links to articles and reports regarding our service and telehealth in general.

    Examples of organisations using healthdirect Video Call

    Monash Health

    Peter MacCallum Cancer Centre

    https://www.petermac.org/telehealth


    Royal Melbourne Hospital

    https://www.thermh.org.au/telehealth



    The Royal Children's Hospital

    https://www.rch.org.au/telehealth


    Barwon Health
    headspace Swan Hill https://www.shdh.org.au/programs-and-services/headspace-swan-hill
    St Vincent's Hospital, Melbourne https://www.svhm.org.au/telehealth

    How other organisations are using Video Call

    Information regarding how other organisations are using healthdirect Video Call and the benefits it provides to patients and health service providers across Australia:

    SA Dental - embedding video telehealth using Video Call into patient pathways via Personify Care
    https://static.helpjuice.com/helpjuice_production/uploads/upload/image/5044/1040931/SA_Dental_HealthDirect___Personify_Care.pdf
    Darling Downs and West Moreton PHN page and brochure



    https://www.ddwmphn.com.au/telehealth
    Diabetes telehealth for country WA using Healthdirect Video Call



    https://www.diabeteswa.com.au/manage-your-diabetes/programs-and-resources/diabetes-telehealth-for-country-wa/
    Peter MacCallum Cancer Centre



    https://www.petermac.org/services/support-services/telehealth/in-their-own-words
    Northeast Health Wangaratta



    Hume Telehealth Agency
    Barwon South West Telehealth
    December 2018 summary: 2018 has seen 24 departments at Barwon Health save patients over 80,000 kms of travel, equating to over 1,000 hours of unnecessary and stressful journeys being removed from our patients’ and their family members’ lives.

    Reports and articles featuring healthdirect Video Call 

    18th March, 2021
    Partyline article for rural, regional and remote communities regarding how Northern Territory psychologist, Zoe Collins, uses healthdirect Video Call to consult with her clients.

    https://www.ruralhealth.org.au/partyline/article/making-telehealth-normal-part-health-care-post-pandemic

    The Age article regarding Healthdirect's new Video Call platform



     https://www.theage.com.au/business/small-business/the-world-is-changing-government-turns-to-healthcare-by-video-20190902-p52n2y.html

    Pulse+IT article regarding the launch of Healthdirect's new Video Call platform



    https://www.pulseitmagazine.com.au/australian-ehealth/4972-royal- melbourne-launches-young-onset-dementia-telehealth-service

    Royal Perth Hospital using Video Call to improve outcomes for chronic hepatitis C patients in WA prisons



    https://rph.health.wa.gov.au/About-us/News/Helping-to-improve-outcomes-for-chronic-hepatitis-C-patients-in-WA-prisons
    https://about.healthdirect.gov.au/video-technology-achieving-significant-results-in-wa-prisons
    healthdirect Video Call freely available to GPs to support patients in drought affected areas



    https://about.healthdirect.gov.au/healthdirect-video-call-available-free-to-gps-to-support-patients-in-drought-affected-areas

    Reports and articles featuring telehealth   

    26th April, 2021
    Federal government to extend telehealth services until end of 2021 after service boomed during COVID pandemic

    https://www.abc.net.au/news/2021-04-25/government-to-extend-telehealth-services-until-end-of-2021/100094488
    The Age article featuring the fast growing area of Telehealth


    https://www.theage.com.au/business/workplace/technology-offers-new-options-in-nursing-care-20190702-p523bw.html
    The Health Advocate - Impressive outcomes using Telehealth in aged care facilities (pages 34-35)


    https://ahha.asn.au/system/files/docs/publications/jun2018_tha_web_0.pdf
    The Royal Children’s Hospital Linkedin post - patient experience using telehealth


    https://www.linkedin.com/feed/update/urn:li:activity:6438177159713554432/
    Royal Melbourne Hospital launches young-onset dementia telehealth service


    https://www.pulseitmagazine.com.au/australian-ehealth/4972-royal-melbourne-launches-young-onset-dementia-telehealth-service
    Is telehealth finally starting to gain traction? Business Research and Insights https://business.nab.com.au/is-telehealth-finally-starting-to-gain-traction-35180/




        


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