Open Call Screen in New Tab configuration option

The Call Screen often opens in a new Browser Window, which means it can sometimes sit over the top of the Waiting Area tab. There will soon be a new configuration option, allowing administrators to configure all calls in the clinic to open in a new tab rather than a window. Then it is simple to tab between the Call Screen and the Waiting Area, if required.

Clinic admins go to Configure > Joining a call > Enable the call screen to open in a new tab instead of a new window
Enable the option if preferred.

Resource Library creation in Apps & Tools

The soon to be released Resource Library allows you to pre-save a group of apps in Apps & Tools for specific workflows. You can then open a saved library of resources with a single click at the start of your call, saving time.

Decibel sound meter application 

In collaboration with SA Health, we will soon be introducing a Video Call decibel sound meter application that can be used for speech therapy and other clinical use cases. This application can be used to provide clinical information about a person's vocal volume and can be used as an assessment or feedback tool. Some example screenshots are shown below:

Once the application is launched, you can select to either Speak or Listen. The patient will only have the Speak option.
Once Speak or Listen is selected, the option to select the preferred microphone on the speaker's device appears. Either the patient or clinician end can select the required option.
The application then starts to measure the volume of the speaker's voice and shows the data live in a dial and waveform graph.
Click on PDF in the left hand controls to download a PDF of the results.

Landing page for guests who arrive at the sign-in page in error

We will soon release a new landing page for patients, clients and other guests using the clinic link for a Video Call appointment, when the link is incorrect or another link error occurs. Instead of being taken to the sign-in page in error when this occurs, there will be a new page with more information about what to do next. The example below shows the design of the page: