Healthdirect Australia Help Center

    Coming Soon to healthdirect Video Call

    Find out what is coming soon to Video Call - including added functionality and design updates

    Coming soon to healthdirect Video Call:

    Speaker Volume slider for all devices

    We previously implemented an in-call volume slider for iOS devices to fix low audio levels experienced by some users due to an issue with updates to iOS software versions. For more information regarding the volume slider on iOS devices, please click here.

    In addition, we will soon implement a volume slider for all computers and devices, available in the settings drawer during a video call. This volume slider will not increase the volume of the call by default (except for on iOS devices) but will be available if required. Please see an example of the volume slider on an iOS device below:


    New Organisation Coordinator Role

    We will be introducing a new platform role at the organisation level. The Organisation Coordinator role will be able to configure the organisation and have access to organisation reporting but will not be able to access clinics and join calls. This role will add another level of administration access to the Video Call platform.


    Can’t find what you’re looking for?

    Email support

    or speak to the Video Call team on 1800 580 771

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