New reporting date selection options - coming on 5th November

There will soon be more options added in the date selection section of the reporting tool in Video Call. Organisation and clinic administrators go to Reports in the LHS menu and select the reporting period before generating the reports. You can add the dates manually and will also have the option to select other ranges shown below.

Organistation Administrator My Calls view

Organisation admins will soon have a new view in the LHS menu, ‘My Calls’. This view will show a list of all activity in all clinics under the Organisation, giving admin oversight at a glance. Org admins will not have to go into each individual clinic to see this information.

My Calls shows all caller activity in the clinics under the organisation.

New call screen view in the Clinic Waiting Area

There will soon be a new clinic configuration option to enable the call screen to open in the Waiting Area view. This configuration allows visibility of other callers in the waiting area once a call is joined and allows the call host to easily add participants to the call without the need to move between tabs or windows. Clinic administrators will need to enable this option as it will be off by default.

The call screen will open in the waiting area view for all health service providers that join a call, if this option is enabled in the configuration options for the clinic.

Decibel sound meter application 

In collaboration with SA Health, we will soon be introducing a Video Call decibel sound meter application that can be used for speech therapy and other clinical use cases. This application can be used to provide clinical information about a person's vocal volume and can be used as an assessment or feedback tool. Some example screenshots are shown below:

Once the application is launched, you can select to either Speak or Listen. The patient will only have the Speak option.
Once Speak or Listen is selected, the option to select the preferred microphone on the speaker's device appears. Either the patient or clinician end can select the required option.
The application then starts to measure the volume of the speaker's voice and shows the data live in a dial and waveform graph.
Click on PDF in the left hand controls to download a PDF of the results.

Landing page for guests who arrive at the sign-in page in error

We will soon release a new landing page for patients, clients and other guests using the clinic link for a Video Call appointment, when the link is incorrect or another link error occurs. Instead of being taken to the sign-in page in error when this occurs, there will be a new page with more information about what to do next. The example below shows the design of the page: