Access your account profile and edit as required, including changing your password
You can edit your profile settings for your account. Edit your platform profile name, picture, email address and phone number (phone number is optional). You can also change your password, if desired, in the Security tab..
Editing your profile
In the upper right corner next to your picture, click on the arrow next to your name and select Profile and Settings from the dropdown menu.
In this section you can:
Add or change your profile picture - you will need a picture ready to go so you can navigate to it and upload.
Edit your name and email address if required
Add a mobile number, if desired (this is optional).
Add or change your username - this appears in your room URL as a personalised web address when you send invitations to your User Room (if applicable in your clinic workflow).
Add a Display name (this will show in the Video Call screen and in any invitations you send to the Waiting Area).
Please note: This setting is at the clinic level so you will need to add a Display Name for other clinics you are a member of, if desired.
Change your password
Click on the Security tab
Click on Change your password
Type in your old password and then a new password. Confirm the new password and then click on Save.
Click Save to apply changes once you have entered/amended your details.
Please note: if you change your password and the passwords don't match when you confirm the new password, you will see a warning you that there is an issue, as shown in this example.
Please note: if you change your password and the passwords don't match, when you click Save, you will see a warning message, as shown in this example. Please confirm again and ensure the New and Confirmed passwords match.
