Changing your background in Video Call
How to apply a virtual or blurred background for Video Call
Virtual and blurred backgrounds can be useful to add privacy during your Video Call. This can be especially useful if you are joining a call from a public space or working from home and want other participants to focus on you, not your background.
You can select a blur or virtual background from the Settings section in the Video Call screen. There are three levels of blur and seven preset virtual backgrounds to choose from. You can also upload a custom virtual background from your computer or device to use in the Video Call screen.
Once you select you desired background, this setting will be remembered for subsequent Video Calls, however you can change your selection at any time during a call.
For information regarding Apple Virtual backgrounds when using macOS Sequoia, click here (please note, this option is not using healthdirect Video Call technology and is an Apple product).
Watch the video (please note this video demonstrates the blur and pre-set virtual background options):
Background selection options:
| Join a call with a patient or client and click on the Settings cog, at the bottom left of the call screen. Then click on Select background in the Settings drawer. |  |
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Blur There are 3 levels of Blur to choose from: Light Hovering over the 3 blur options displays text showing the level of blur. Choose the desired level of blur and your background will update in the Video Call screen.
Please note: there is no ability to apply a blur to your background when using an iPhone or iPad (iOS device) for your Video Call. iOS users can, however, apply a Virtual Background (shown below). |
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Preset virtual backgrounds There are 7 preset virtual backgrounds to choose from, |
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Custom virtual background |
 
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Please note: Depending on the device type and sizes of screens the Video call will display a different size of video. When creating a a custom virtual background, it will work best if created with the following specifications:
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| Close the Settings drawer once you have selected the desired virtual background. This setting will be remembered for subsequent Video Calls and you can change your selection at any time during a call. |  |
