Service providers require an account to access Video Call but please note that patients do not need an account as they will be sent a link to the required clinic waiting area with their appointment information.
As a service provider or administrator in an organisation or clinic set up in Video Call, you will initially be invited to create an account and join the required clinics in the platform. Once your Video Call account is created you will be able to set a password and sign in to start seeing your patients. If you have an administration role you will also be able to configure your clinic or organisation.
Having issues signing in?:
How to reset your password: go to the Video Call sign in page at https://vcc.healthdirect.org.au and click on Reset Password. Alternatively you can use this link - https://vcc.healthdirect.org.au/login/recover