Service providers require an account to access Video Call but please note that patients do not need an account as they will be sent a link to the required clinic waiting area with their appointment information.
As a service provider or administrator in an organisation or clinic set up in Video Call, you will initially be invited to create an account and join the required clinic/s in the platform. Once your Video Call account is created you will be able to set a password and sign in to start seeing your patients. If you have an administration role you will also be able to configure your clinic or organisation.
Having issues signing in?:
How to reset your password: go to the Video Call sign in page at https://vcc.healthdirect.org.au and click on Reset Password. Alternatively you can use this link - https://vcc.healthdirect.org.au/login/recover