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Restrict Apps & Tools access for callers

During a call, you can restrict access to Apps & Tools functionality for patients, clients and other guests in the call


By default, patients, clients and other guests in your call have full access to Apps & Tools functionality. They can view interact with and download resources shared in the call by you or any other call participant and can share resources themselves, as required.

There are two checkboxes at the top of the Apps & Tools drawer that can be used to restrict the patient or client's use of the the function at their end, if required. This may be useful if consulting with children who might be clicking around and sharing things randomly, or who may be drawing all over resources shared by the clinician. These options are explained below:

In the call screen, click on Apps & Tools to open the drawer. There will be two checkboxes available at the top of the drawer. 

If neither box is checked, then guests in the call (patients, clients, interpreters and any other invited participants) will have access to open Apps & Tools and share resources, annotate over resources etc, as required. They will have the same functionality as the host.
Checkbox 1 

If Make Apps & Tools view only for guests is checked, then the guest cannot share or interact with any tools. They can only view resources shared by a host in the call.
With this option, guests will still see the Apps & Tools button but when they click on it they will see this message.
Checkbox 2 

If Hide Apps drawer from guests is checked, guests will not see the Apps drawer so cannot share resources. 
With this option guests will, however, have access to the Annotations Toolbar and can annotate over shared resources, if required. 

In this example you can see the Annotations Toolbar available at the top for guests - but no Apps & Tools button at bottom right.

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