ID Indonesian
GR Greek
UA Ukrainian
PL Polish
SA Arabic
BG Bulgarian
PT Portuguese
SO Somali
MS Malaysian
TH Thai
FR French
HU Hungarian
KR Korean
CN Chinese
ES Spanish
BS Bosnian
TR Turkish
JP Japanese
DE German
US English (US)
MY Myanmar (Burmese)
AF Dari
IN Hindi
VI Vietnamese
HR Croatian
NL Dutch
UR Pakistan (Urdu)
IT Italian

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
ID Indonesian
GR Greek
UA Ukrainian
PL Polish
SA Arabic
BG Bulgarian
PT Portuguese
SO Somali
MS Malaysian
TH Thai
FR French
HU Hungarian
KR Korean
CN Chinese
ES Spanish
BS Bosnian
TR Turkish
JP Japanese
DE German
US English (US)
MY Myanmar (Burmese)
AF Dari
IN Hindi
VI Vietnamese
HR Croatian
NL Dutch
UR Pakistan (Urdu)
IT Italian
  • Home
  • Using Video Call
  • Waiting area

Right Hand Side (RHS) Column

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Latest information
    Coming Soon Bulletins Live Updates
  • Getting Started and training
    Need an account Training What do I need? Pre-call test Steps for getting started
  • Using Video Call
    Administration Conduct a consultation Waiting area Clinic dashboard Apps & Tools Guides and Videos Workflows For Patients
  • Technical requirements and trouble shooting
    Technical basics Troubleshooting your call Troubleshooting pre-call test For IT Compatible devices Need Help?
  • Specialty portals
    Primary Health Care Portal Aged Care Portal
  • About Video Call
    About Articles and case studies Access Policies Security
+ More
The Clinic Waiting area explained
How to receive waiting area alerts
Waiting Area Right Hand Side column

Popular Articles

  1. Advanced information: Allowing your camera and microphone
  2. What you need to make a Video Call
  3. Need a Video Call account?
  4. Troubleshooting pre-call test internet quality issues
  5. Join a Video Call and consult with your patient/client
  6. Create account and sign in to Video Call
  7. Video Call Training sessions and videos
  8. Who to contact for support and advice
  9. Allowing camera and microphone access for Video Call

Can’t find what you’re looking for?

Email support

or speak to the Video Call team on 1800 580 771


Knowledge Base Software powered by Helpjuice

Expand