Healthdirect Australia Help Center

    Configure waiting music and audio announcements

    What platform role do I need - Org Admin, Team Admin

    You can configure the waiting music genre for your clinic and add audio announcements for your waiting callers. Waiting area music will play before, after and in between any configured audio announcements.

    Configure the waiting music for your clinic

    From your Clinic waiting area page click on Configure, then click on Waiting Music.

    From the dropdown menu under Default music playlist select the desired genre for your waiting patients to listen to while they wait for their consultation to begin. 


    Configure audio announcements

    From your Clinic waiting area page click on Configure, then click on Waiting Music.

    Under Audio announcements you can click on Add announcement if required. Navigate to your audio file and click Open to upload it.
    Clicking on your announcement opens up configuration options. You can change the file if required, give the announcement a title and set the delay time in seconds.
    Remember to click Save when you make any changes.

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    In the meantime please use these other support options.

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