Healthdirect Australia Help Center

    Who to contact for support and advice

    Who is this page for - clinicians and administrators using Video Call

    Video Call service desk

    Monday–Friday 8am–6pm AEST

    02 8069 6079

    Try our troubleshooting guides first

    Before calling, review our troubleshooting guides – they can help you quickly rectify many issues:

    Critical issues outside of normal hours

    If you have an urgent issue that must be dealt with out-of-hours call 02 9263 9050. If this number is not answered please call 0428 939 331.

    If your out-of-hours issue is not urgent please email and we will get back to you the next business morning.

    Can’t find what you’re looking for?

    Email support

    or speak to the Video Call team on 02 8069 6079

    Internal Content