Notify an individual patient in the Waiting Area by sending them a message
To communicate with a waiting patient before you begin a Video Call consultation - for example, to let a patient know that the clinic is running late - you can send a notification to them.
|1. From your Waiting Area dashboard, select the caller you want to send a notification to and click the Notify button.|
|2. Type a custom notification to the caller in the dialogue box and click send.|
|3. The patient will receive your notification in their screen while they are waiting to be seen.|