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等待呼叫者遇到网络问题时发送的消息

此信息适用于使用诊所链接进入诊所等候区的呼叫者


有时,呼叫者在等待就诊时会遇到技术故障,导致与等候区断开连接。他们可以检查并修复网络连接,以确保能够按时赴约。他们有多种选择

以下指示可确保患者知道他们已与等候区断开连接:

  • 当患者进入等候区时,音乐播放器仅在患者完全连接并处于“您已加入通话队列”状态时才会播放。其他所有阶段(连接、加入、重新连接、断开连接和进入通话)均不会播放音乐,因此患者会听到明显的区别。
  • 如果患者与等候区断开连接,重新连接状态将显示以下消息,提示他们检查互联网连接以确保他们能够加入咨询,“您的等候区连接已中断”:

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