Healthdirect Australia Help Center

    Training Webinars

    Healthdirect Video Call familiarisation training

    Webinars are a great way to learn online and we recommend you attend a session to make the most of your Video Call experience. A Video Call specialist will take you through the platform, show you where to find information and functionality you need and demonstrate how to join a call. Separate clinic administration sessions explain how to configure your Video Call clinic to have it reflect your health service requirements (you will need to be a clinic or organisation administrator to access this functionality). You can ask questions during the webinar and we provide follow up and support every step of the way.

    We run targeted webinars for Service Providers (how to sign in and see your patient using some of the valuable tools in Video Call - 40 mins) and Clinic Administrators (Essential configuration tasks - 1 hour). We also run RACGP approved training for GPs that attract CPD points (1 hour). Please select from the following training options:

    Healthdirect Video Call training webinars

    We offer Video Call training for all users and clinic administration training for clinic and organisation admin users.

    Sign up for a familiarisation webinar using the links below, selecting the date and time from the list:

    Healthdirect Video Call training for GPs

    Healthdirect runs specific training for GPs and practice managers that attract RACGP CPD points for GPs. Please register for a webinar below:

    Healthdirect Video Call demonstration video

    If you can't attend the times available, please watch this demonstration video that takes you through the platform (26 minutes). This way you can familiarise yourself with all the functionality of our service in your own time.

    Please note: If you would like to speak to the Video Call team about running training specifically for your team or organisation, or if you have any questions, please call our support line on 1800 580 771 or email us at

    Can’t find what you’re looking for?

    Email support

    or speak to the Video Call team on 1800 580 771

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