Healthdirect Australia Help Center


    Online training for familiarisation with Video Call and new features as they become available

    Webinars are a great way to learn online and we recommend you attend a session to make the most of your Video Call experience. A Video Call specialist will step you through what the Video Call platform looks like, where to find information you need, how to join a call and how to customise (configure) your Video Call clinic to have it reflect your health service requirements. You can ask questions during the webinar through a 'chat' function.

    We run targeted webinars for Service Providers (how to sign in and see your patient using some of the valuable tools in Video Call - 40 mins) and Clinic Administrators (Essential configuration tasks - 1 hr). Currently our regular training webinars are run on Wednesdays. 

    Sign up for a familiarisation webinar during April, selecting the date and time from the list:

    If you can't attend the times available, please watch this demonstration video that takes you through the platform (26 minutes). If you wish to speak to the team about running training specifically for your team or organisation, or if you have any questions, please call our support line on 1800 580 771. 

    Healthdirect also runs RACGP specific training for GPs and practice managers that attract CPD points. Please register for a webinar below, selecting the date and time from the list:

    Can’t find what you’re looking for?

    Email support

    or speak to the Video Call team on 1800 580 771

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