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Medicare telehealth reimbursements

Medicare telehealth reimbursements summary


This page provides a summary of available Medicare telehealth reimbursements. Please check with MBS online to ensure accuracy.

1. New: MBS item numbers for COVID-19 

The MBS is regularly updating items regarding COVID-19. Please refer to the MBS online listing of all items numbers.

 
 

2. Reimbursements for bushfire victims

Following the devastating bushfires that continue to burn across the nation, the government has responded with a mental health care package that extends the existing Better Access Scheme. $30m of the total funding is going directly to boosting telehealth services and increasing the amount of free psychological therapy sessions bushfire-affected people can access through Medicare.

The items are as follows:

Health professional Telehealth services
General practitioner 91729, 91731
Medical practitioner 91371, 91372
Clinical psychologist 91001, 91011
Registered psychologist 91101, 91111
Occupational therapist 91126, 91136
Social worker 91151, 91161

Patients can claim up to 10 sessions and they do not need a referral. These items can be used in addition to the mental health care plan under the Better Access Scheme. 

Reference 

 
 
 

3. Drought Communities Program (DCP) – increasing access to mental health services

  • No additional training required for GPs                     
  • GP and patient located in DCP region in Modified Monash Model (MMM) areas 3-7
  • Patient >15 km by road from GP at the appointment time                        
  • Pre-existing relationship between GP and patient                        
  • Not eligible: admitted hospital or hospital-in-the-home patients          

Read more about healthdirect Video Call available free to GPs to support patients in drought-affected areas.

MBS Item Number  Revenue  Revenue with Bulk Billing Incentive 10991 Duration (minutes) 
2121  $38.20  $47.85  <20
2150  $73.95  $83.60  20-40 
2196 $108 .85  $118.50  > 40
 
 
 

4. Better Access Scheme – GP-focused Psychological Strategies(FPS) 

  • Additional training required for GPs to provide FPS for all 10 sessions of mental health plan 
  • Patient in telehealth-eligible area (MMM 4-7) 
  • Patient >15 km by road from GP at the appointment time 
  • Not eligible: admitted hospital or hospital-in-the-home patients 
MBS Item Number  Revenue  Revenue with Bulk Billing Incentive 1099 Duration (minutes) 
2729page1image11018496 $94.25 $103.90  >30 but <40
2731 $134.85 $144.50  >40
Reference 
 
 
 

5. Telehealth patient-end support services 

MBS Item Number  Revenue  Revenue with Bulk Billing Incentive 10991  Duration (minutes)

Patient in telehealth eligible areas OR patient of Aboriginal Community Controlled Health Service

  • GP alongside patient at consulting rooms while participating in telehealth consultation with a specialist 
  • Patient > 15 km by road from specialist
  • Not eligible: admitted hospital or hospital-in-the-home patients 
2100  $23.25  $32.90  >5 
2126 $50.75 $60.40  <20
2143  $98.40  $108.05  >20 
2195 $144.80 $154.45  >40

Patient in residential care services 

  • GP alongside patient in residential care service while participating in telehealth consultation with a specialist 
  • Not eligible: patients in self-contained units 
2125 

First 6 patients: $23.25 + ($47.45/# pts)

 or

7+ patients: $23.25 + ($3.35 x # pts) 

First 6 patients: $32.90 + ($47.45/# pts)
or

7+ patients: $32.90 + ($3.35 x # pts) 

>5 

 

2138  First 6 patients: $50.75 + ($47.45/# pts)
or
 7+ patients: $50.75 + ($3.35 x # pts)

First 6 patients: $60.40 + 

($47.45/# pts) or 

7+ patients: $60.40 + ($3.35 x # pts) 

<20 

2179 

 

First 6 patients: $98.40 + ($47.45/# pts)

or
7+ patients: $98.40 + ($3.35 x # pts)

First 6 patients: $108.05+ 

($47.45/# pts) or 

7+ patients: $108.05 + ($3.35 x # pts) 

>20 

2220

 

First 6 patients: $144.80 + ($47.45/# pts)
or
7+ patients: $144.80 + ($3.35 x # pts)

First 6 patients: $154.45 + 

($47.45/# pts) or 

7+ patients: $154.45 + ($3.35 x # pts) 

>40

 

Home visits for telehealth-eligible patients 

  • GP alongside patient at home while participating in telehealth consultation with a specialist 
  • Patient located in a telehealth-eligible area 
  • Patient > 15 km by road from specialist 
  • Not eligible: patients admitted to hospital or hospital-in-the-home service 

Not eligible: care recipients in residential care service 

2122  First 6 patients: $23.25 + ($26.35/# pts)
or
 7+ patients: $22.90 + ($2.05 x # pts)

First 6 patients: $32.90 + 

($26.35/# pts) or 

7+ patients: $32.90 + ($2.05 x # pts) 

<5 
2137

First 6 patients: $50.75 + ($26.35/ # pts)
 or

7+ patients: $50.75 + ($2.05 x # pts) 

First 6 patients: $60.40 + 

($26.35/# pts) or 

7+ patients: $60.40 + ($2.05 x # pts) 

>20
2147  First 6 patients: $98.40 + ($26.35/# pts)
or
 7+ patients: $98.40+ ($2.05 x # pts)

First 6 patients: $108.05 + 

($26.35/# pts) or 

7+ patients: $108.05 + ($2.05 x # pts) 

>20
2199 First 6 patients: $144.80 + ($26.35/# pts)
or
 7+ patients: $144.80 + ($2.05 x # pts)

First 6 patients: $154.45 + 

($26.35/# pts) or 

7+ patients: $154.45 + ($2.05 x # pts) 

>40 

Reference 

 
 
 

6. GP and non-specialist medical practitioner items for general attendance

  • Patients must be located in MMM 6-7
  • Patients must have already received three face-to-face attendances in the prior 12 months from the same practitioner 
  • Patient > 15 km by road from GP at appointment time 
  • No restrictions for the geographic location of the provider 
  • 2461, 2463, 2464, 2465- for general practitioners 
  • 2471, 2472, 2475, 2478 – for non-specialist medical practitioners in MMM 1 
  • 2480, 2482, 2482, 2483 – for non-specialist medical practitioners in MMM 2-7
The Australian Dept of Health has published a Factsheet, Quick Reference Guide, and Frequently Asked Questions for GP telehealth items in MMM 6 and 7.
For a visual representation (similar to the image shown alongside) of the MMM classification status of specific locations, refer to Healthdirect Health Map

 

MBS Item Number  Revenue  Revenue with Bulk Billing Incentive 10991  Duration (minutes) 
2461  $17.50  $27.15  Short & straightforward visit 
2463  $38.20  $47.85  <20 
2464  $73.95  $83.60  >20 but <40 
2465  $108.85  $118.50  >40 
2471  $11.00  $20.65  <5 page4image10590016
2472  $21.00  $30.65  >5 but >25 
page4image114271362475 $38.00  $47.65  page4image10590592page4image10590976>25 but <45
2478  $61.00  $70.65  >45 
2480  $14.00  $23.65  5 
2481  $30.55  $40.20  >5 but <25 
2482  $59.15  $68.80  >25 but <45 
2483  $87.10  $96.75  >45 

Reference 

 
 
 

Source of compilation: Coviu

Source of all MBS information: Department of Health

With the ongoing MBS review and the changing nature of MBS items and their associated terms, for 100% guarantee of information accuracy, It is always best to contact MBS directly on their item interpretation phone line on 13 21 50 or access their official website here to ensure you receive the most up-to-date information.

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