To find out more about whether your organisation is eligible to use Video Call please contact the healthdirect Video Call team.
Tel: 1800 580 771
Alternatively, if your organisation comes under one of the following jurisdictions please use the contact details below:
Healthdirect Australia works with the Victorian Department of Health & Human Services (DHHS) to make Video Call available to DHHS-funded health services.
To find out more about Healthdirect Video Call in Victoria, contact:
Penelope Watson, Manager, Telehealth Strategy & Development
Department of Health & Human Services
Tel: (03) 9500 4427
Mob: 0408 465 921
Healthdirect Australia works with WA Health to make Video Call available to Western Australian health services.
To find out more about Healthdirect Video Call in Western Australia, contact:
Kate McClelland, Program Manager
System Improvement Unit, Clinical Strategy and Planning Division
Department of Health
Tel: (08) 9222 6463
Healthdirect Australia works with SA Health to make Video Call available to South Australian health services.
To find out more about Healthdirect Video Call in South Australia, contact:
Jeanette Tininczky, Manager, Telemedicine
Anthony Chan, Senior TeleHealth System Administrator
Technology Services – Digital Services
Healthdirect Australia works with ACT Health to make Video Call available to ACT health services.To find out more about Healthdirect Video Call in the ACT, contact:
Rebecca Heland Chief Nursing Midwifery Information Officer
Digital Solutions Division, ACT Health Directorate
The Commonwealth Department of Health
The Department is conducting a pilot program until 30 June 2021 for a free trial of the Video Call service for non-government organisations to determine the effectiveness of the technology in a primary healthcare setting at no cost to the approved sites. This can be used to deliver an alternative to face-to-face consultations where the relevant service providers may be eligible for a Medicare rebate.
To find out more about Healthdirect Video Call contact:
Primary Care Services Branch, Primary Care Division
Commonwealth Department of Health
Please copy in firstname.lastname@example.org to the email.