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    Topics

  • Clinicians
    • Getting Started
      • Getting started with Video Call
      • Getting started with Video Call in four easy steps
      • Guides to download and email or print
      • Videos to share or embed on your website
    • What Do I Need?
      • What you need to make a Video Call
      • Video Call do's and don'ts
      • Medicare information
      • Who to contact for support and advice
      • Web browser requirements
      • Equipment list recommendations
      • Video Call via Satellite
      • Noise Cancelling Software
      • Equipment for a Group Setting
    • Conduct a consultation
      • Conduct a call in the waiting area
        • Create account and sign in to Video Call
        • Shortcuts for Video Call sign in
        • Sign in Using Single Sign-On (SSO)
        • Join a Video Call and consult with your patient/client
        • Start a New Video Call in the clinic waiting area
        • Conduct Group Calls using Video Call
        • How to access your Video Call consultation
        • Clinic Waiting Area in call on-hold function
        • Your account profile and settings
        • View my roles and permissions
        • My clinics summary
        • Adding a SIP participant to a healthdirect Video Call
        • Interpreter services and workflows
        • Call quality rating
        • Sharing presentation slide-shows
        • Tabbing between the call screen and waiting area
        • Call Activity view
        • Clinic Dashboard
        • Workflow options for conducting a Video Call consultation
        • Embedded Call View
        • Select your required camera for Video Call
        • Offline status for waiting callers
      • Call Screen
        • The Video Call screen
        • Call Screen layout
        • Call screen buttons
        • Hover control buttons in the Call Screen
        • Call screen settings
        • Picture in Picture (PiP)
        • Changing your background in Video Call
        • Using the Call Manager during a call
        • Change video quality settings in a call
        • Add live captions to your Video Call
        • Adding a phone participant to a Video Call
        • Lock/Unlock a Video Call
        • Indication when a participant feed is not available
        • Audio quality settings
        • Take notes during a Video Call
        • Apple Virtual backgrounds in macOS Sequoia
      • Using Meeting, Group and User rooms
        • Organisational structure within Video Call
        • Waiting areas, meeting rooms and group rooms: what's the difference?
        • Using Video Call Meeting rooms
        • Using Video Call User Rooms
    • Waiting area
      • Waiting Area
        • The Clinic Waiting area explained
        • Notifications to callers in the waiting area
        • Transfer a call to another clinic
        • Add participants to your current Video Call
        • Waiting Area caller information
        • Searching, customisation, sorting and filtering in the waiting area
        • Editing Entry Field columns in the Waiting Area
        • Clinic name and Left Hand Side menu
        • How to receive waiting area alerts
        • Waiting Area Right Hand Side column
      • Share clinic link
        • Share waiting area link via email or SMS
        • Information to provide to your patients
        • Video Call QR Code generator for clinic links
        • Create an accessible patient link
      • Waiting Area Alerts
        • How to receive waiting area alerts
        • Enable/disable desktop notifications for all your clinics
      • Caller entry fields
        • The Clinic Waiting area explained
    • Apps & Tools
      • Video Call Apps & Tools - share resources
      • Apps & Tools Resource Libraries
      • Using the Resource Toolbar with Apps & Tools
      • Video Call Apps
      • Virtual Forms application
      • Patient Consult Summary
      • Services on Demand application
      • Far end camera control application
      • Add live captions to your Video Call
      • Add a YouTube video to your call
      • Annotating over a shared medical device
    • Remote Vitals Application
      • Remote Vitals Application home page
      • Pulse Oximeter remote vitals
      • ECG Remote Vitals
      • Spirometer Remote Vitals
      • Thermometer Remote Vitals
      • Blood pressure remote patient monitoring
      • Digital Scales Remote Vitals
      • Patient information for Remote Vitals application
      • Compatible medical devices
      • Blood Glucose Remote Vitals
      • Parsys Telemedicine Station
    • Training
      • Video Call Training sessions and videos
      • Training information for Team Members
      • Video Call knowledge quizzes
    • Pre-call Test
      • Conduct a pre-call test
      • Allowing camera and microphone access for Video Call
    • Workflows
      • Interpreter services and workflows
      • Video Call workflow examples
    • Primary Health Care
      • Interested in healthdirect Video Call?
      • Using healthdirect Video Call in General Practice
      • Technology and troubleshooting
      • Video Call workflow examples
      • Other useful resources
      • Video Call Training sessions and videos
    • Video Call in Aged Care
      • Introducing video telehealth to your Aged Care service
      • Getting Started with healthdirect Video Call - RACH
      • Using healthdirect Video Call
      • RACH Technology and Trouble Shooting
      • Useful resources for RACH staff
      • Aged Care clinic administration
      • Using medical carts with Video Call
  • Administrators
    • Organisation Administration
      • Configure your organisation call interface
      • Add and manage organisation administrators, coordinators and reporters
      • Organisation Information configuration
      • My Organisations summary
      • Create and delete clinics within an organisation
      • Organisation reporting configuration
      • Using a Custom URL for your health service
      • Jira Cloud Service Desk
      • Joining a call organisation configuration
      • Organisation custom waiting experience configuration
      • Video Call Savings Calculator
    • Clinic Administration
      • Clinic Admin configuration options
      • Configure your clinic call interface
      • Configure the clinic waiting area
      • Create and delete meeting rooms and group rooms
      • Configure your basic Clinic settings
      • Configure the call quality settings for your clinic
      • Configure the clinic Waiting Experience
      • Customise your Short URL for your clinic
      • Joining a call configuration options
      • Create templates for room email invitations
      • Information to provide to your patients
      • Share waiting area link via email or SMS
      • healthdirect Video Call integration with EMR systems
      • How to skip the second ‘Start Video Call’ page
      • Devolved Local Recording
      • Integrate Video Call into your clinic workflow
      • Waiting Area Consent
      • Additional Integration methods
      • Training page for Clinic Clerks
      • New Feature and Improvement requests
      • Patient Entry Points And Website Buttons
      • Video call Message Hub
    • Manage Team Members
      • Add and manage team members
      • Bulk import process for user accounts
      • View a summary of all users in your organisation
      • Video Call roles and permissions
    • Video Call Apps
      • Video Call Apps
      • Configuring Post Call Links
      • Video Call App Marketplace
      • healthdirect Video Call Payment Gateway
      • Services on Demand application
      • Sound Application
      • Patient Consult Summary
    • Reports
      • Organisation reports
      • Clinic reports
      • Qlik Reporting Tool
    • Patient Flyers and Entry Points
      • Create an accessible patient link
      • Patient appointment flyer with QR Code
      • Video Call QR Code generator for clinic links
  • Patients
    • How to attend a consultation (for patients)
    • Allowing camera and microphone access for Video Call
    • Video Call tips for Patients
    • Video Call control buttons on your mobile device
    • Turning on Do Not Disturb on your phone
    • Using iOS devices to participate in a Video Call
    • Apple Reactions on iOS and MacOS devices
    • Message for callers experiencing internet issues while waiting
    • Patient information for Remote Vitals application
    • Translating Video Call patient screens into other languages
    • Patient guide for attending a consultation
    • Video Call control buttons on your mobile device
    • Share an Image or PDF on a mobile device
    • Take and share a photo on a mobile device
  • Technical
    • Technical Basics
      • Devices and operating system requirements
      • Enable and disable web browsers saving your passwords
      • Bandwidth and data usage
      • Adjust your microphone volume
      • Video Call performance vs other platforms
      • Privacy, Security and Scalability
      • Known issues and limitations
      • Unplanned system outage notifications
      • Essential 8 Maturity Model
      • Select your required microphone and speakers for Video Call
    • Troubleshooting
      • Troubleshooting Guide
      • Troubleshooting: Browser issues when signing in
      • Troubleshooting audio and video issues during a call
      • Internet connection requirements
      • Troubleshooting: Issues identified in a pre-call test
      • Troubleshooting pre-call test internet quality issues
      • Allowing camera and microphone access for Video Call
    • For IT
      • Video Call performance vs other platforms
      • Privacy, Security and Scalability
      • Unplanned system outage notifications
      • Network basics for Video Call
      • Media pathways for Video Call
      • Troubleshooting Video Call Connection Errors
      • Whitelisting Healthdirect Video Call
      • Integrating Video Call into your organisation's SSO Process
      • Video Call via Satellite
      • Webhooks and API integration with Video Call
    • Compatible devices
      • Devices and operating system requirements
      • Compatible medical devices
      • Equipment list recommendations
      • Examination cameras and scopes
      • Vision Glasses
      • Ultrasound image sharing
      • How to select a scope or camera in a Video Call
      • Digital stethoscopes
      • Annotating over a shared medical device
  • Service Updates
    • Coming Soon
      • Coming Soon to healthdirect Video Call
    • Bulletins
      • healthdirect Video Call bulletin links
    • Live Updates
      • Video Call status page
      • Video Call live updates
      • New in this release
    • Video Call Priorities
      • Healthdirect Video Call Priorities
  • About Video Call
    • About
      • Using healthdirect Video Call in General Practice
      • Video Call access for Primary Health Services
      • What is Healthdirect Video Call?
      • How Video Call is different from traditional video conferencing platforms
    • Articles and Case Studies
      • Use Cases, Articles and Reports home page
      • Use case examples of organisations using Video Call
      • Articles, Social Media Posts and Research Projects
      • Healthdirect Australia reports featuring Video Call
      • Primary Health Network (PHN) information regarding Video Call
      • Video Call use case scenarios
    • Access
      • Using Video Call in private practice
      • Video Call access for Primary Health Services
      • Need a Video Call account?
      • Video Call jurisdiction lead contact information
    • Policies
      • Platform Terms of Use - Signed-in users
      • Cookie policy
      • Platform Terms of Use - Callers and Guests
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Share an Image or PDF on a mobile device_NSW

Quick Reference guide - how to share an Image or PDF file during your Video Call on a mobile device


 

Video Call consultation screen

 

During a Video Call on your mobile device, click on the + sign at the top right of the call screen, to access Apps & Tools and share a resource into the call.

Click on Share an Image or PDF in the available options. Then choose either Photo Library, Take Photo or Choose File, depending on the image or file you would like to share into the call.

 

Photo library will allow you to share any photo in your saved photos. You can also choose to Take a Photo during the call, which you can then share directly into the call. Or you can navigate to and choose a File, if required.

In this example we have selected Photo Library. The library opens and you can select the required photo.

The selected photo will share into the call (left image). To make the resource easy to view, it will show full screen.

 

You or the doctor can use the resource toolbar (highlighted) to annotate over the shared resource, if required. For example, to highlight an area of an image (shown in right image).

This image shows annotations that have been added to the resource.

Toggle between the call screen showing the participants (eg the health service provider and yourself) and the screen showing the shared resource, using the two arrows at the bottom right of the screen, above the control buttons. 

Use the download button   

in the resource toolbar to download a resource shared with you before the call ends, if required. Resources with annotations can be downloaded as the original file or with the annotations.

 

Please note: Once the call ends shared resources will no longer be available to download as Video Call does not store these.

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