Healthdirect Australia Help Center

    How others are using video call

    See how Healthdirect Video Call is being used today

    Healthdirect Video call is currently being used by 124 organisations over 830 clinics. Some organisations have just one clinic and other larger organisations have many clinics, one for each of their specialty areas. Each clinic has its own waiting area that patients arrive in when they start a video call and clinicians can easily join the call from there. The platform is flexible, intuitive and easy for patients and clinicians to access. Video Call is a great option for patients living in remote and rural areas, or for those with limited mobility who cannot easily travel to see their doctor.

    Examples of organisations using healthdirect Video Call:

    Monash Children's Hospital

    https://monashchildrenshospital.org/telehealth/

    Peter MacCallum Cancer Centre

    https://www.petermac.org/telehealth

    Royal Melbourne Hospital

    https://www.thermh.org.au/telehealth

    Royal Children Hospital

    https://www.rch.org.au/telehealth/

    Barwon Health https://www.barwonhealth.org.au/patients-visitors/telehealth2

    headspace Swan Hill

    https://www.shdh.org.au/programs-and-services/headspace-swan-hill

    St Vincent's Hospital, Melbourne

    https://www.svhm.org.au/telehealth

    Darling Downs and West Moreton PHN

    https://www.ddwmphn.com.au/telehealth

    Diabetes Western Australia

    https://www.diabeteswa.com.au/videocall/

    Western NSW PHN Telehealth Residential Aged Care

    https://www.wnswphn.org.au/services/aged-and-palliative-care/aged-care-telehealth

    Royal Perth Hospital

    http://www.rph.wa.gov.au/video
    Perth Children's Hospital

    https://pch.health.wa.gov.au/our-services/telehealth
    King Edward Memorial Hospital https://www.kemh.health.wa.gov.au/Our-services/Service-directory/Telehealth


    Information regarding how other organisations are using healthdirect Video Call and the benefits it provides to patients and health service providers across Australia:

    Darling Downs and West Moreton PHN page and brochure

    https://www.ddwmphn.com.au/telehealth
    Diabetes telehealth for country WA using Healthdirect Video Call

    https://www.diabeteswa.com.au/manage-your-diabetes/programs-and-resources/diabetes-telehealth-for-country-wa/
    Peter MacCallum Cancer Centre

    https://www.petermac.org/services/support-services/telehealth/in-their-own-words
    Northeast Health Wangaratta

    Hume Telehealth Agency
    Barwon South West Telehealth December 2018 summary: 2018 has seen 24 departments at Barwon Health save patients over 80,000 kms of travel, equating to over 1,000 hours of unnecessary and stressful journeys being removed from our patients’ and their family members’ lives.


    Reports and articles featuring telehealth and in particular the healthdirect Video Call enablement model:

    The Age article regarding Healthdirect's new Video Call platform

     https://www.theage.com.au/business/small-business/the-world-is-changing-government-turns-to-healthcare-by-video-20190902-p52n2y.html
    Pulse+IT article regarding the launch of Healthdirect's new Video Call platform

    https://www.pulseitmagazine.com.au/australian-ehealth/4972-royal- melbourne-launches-young-onset-dementia-telehealth-service
    The Age article featuring the fast growing area of Telehealth

    https://www.theage.com.au/business/workplace/technology-offers-new-options-in-nursing-care-20190702-p523bw.html
    The Health Advocate - Impressive outcomes using Telehealth in aged care facilities (pages 34-35)

    https://ahha.asn.au/system/files/docs/publications/jun2018_tha_web_0.pdf
    The Royal Children’s Hospital Linkedin post - patient experience using telehealth

    https://www.linkedin.com/feed/update/urn:li:activity:6438177159713554432/
    Royal Melbourne Hospital launches young-onset dementia telehealth service

    https://www.pulseitmagazine.com.au/australian-ehealth/4972-royal-melbourne-launches-young-onset-dementia-telehealth-service
    healthdirect Video Call freely available to GPs to support patients in drought affected areas

    https://about.healthdirect.gov.au/healthdirect-video-call-available-free-to-gps-to-support-patients-in-drought-affected-areas
    Royal Perth Hospital using Video Call to improve outcomes for chronic hepatitis C patients in WA prisons

    https://rph.health.wa.gov.au/About-us/News/Helping-to-improve-outcomes-for-chronic-hepatitis-C-patients-in-WA-prisons

    https://about.healthdirect.gov.au/video-technology-achieving-significant-results-in-wa-prisons
    Is telehealth finally starting to gain traction? Business Research and Insights
    https://business.nab.com.au/is-telehealth-finally-starting-to-gain-traction-35180/


        


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