Healthdirect Australia Help Center

    How others are using video call

    See how healthdirect Video Call is being used today by health organisations

    Healthdirect Video call is currently being used by more than 440 organisations with over 7430 clinics. Some organisations have just one clinic and other larger organisations have many clinics, one for each of their specialty areas. Each clinic has its own waiting area that patients arrive in when they start a video call and clinicians can easily join the call. The platform is flexible, intuitive and easy for patients and clinicians to access. Video Call is a great option for patients living in remote and rural areas, or for those with limited mobility who cannot easily travel to see their doctor.

    Examples of organisations using healthdirect Video Call:

    Monash Health

    Peter MacCallum Cancer Centre

    Royal Melbourne Hospital

    The Royal Children's Hospital

    Barwon Health

    headspace Swan Hill

    St Vincent's Hospital, Melbourne

    Information regarding how other organisations are using healthdirect Video Call and the benefits it provides to patients and health service providers across Australia:

    Darling Downs and West Moreton PHN page and brochure
    Diabetes telehealth for country WA using Healthdirect Video Call
    Peter MacCallum Cancer Centre
    Northeast Health Wangaratta

    Hume Telehealth Agency
    Barwon South West Telehealth December 2018 summary: 2018 has seen 24 departments at Barwon Health save patients over 80,000 kms of travel, equating to over 1,000 hours of unnecessary and stressful journeys being removed from our patients’ and their family members’ lives.

    Reports and articles featuring telehealth and in particular the healthdirect Video Call platform:

    The Age article regarding Healthdirect's new Video Call platform
    Pulse+IT article regarding the launch of Healthdirect's new Video Call platform melbourne-launches-young-onset-dementia-telehealth-service
    The Age article featuring the fast growing area of Telehealth
    The Health Advocate - Impressive outcomes using Telehealth in aged care facilities (pages 34-35)
    The Royal Children’s Hospital Linkedin post - patient experience using telehealth
    Royal Melbourne Hospital launches young-onset dementia telehealth service
    healthdirect Video Call freely available to GPs to support patients in drought affected areas
    Royal Perth Hospital using Video Call to improve outcomes for chronic hepatitis C patients in WA prisons
    Is telehealth finally starting to gain traction? Business Research and Insights


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    or speak to the Video Call team on 1800 580 771

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