US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
PL Polish
JP Japanese
CN Chinese
MS Malaysian
TR Turkish
KR Korean
AF Dari
SO Somali
SA Arabic
VI Vietnamese
HU Hungarian
UA Ukrainian
ID Indonesian
TH Thai
GR Greek
BG Bulgarian
BS Bosnian
HR Croatian
PT Portuguese
MY Myanmar (Burmese)
UR Pakistan (Urdu)
IN Hindi

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
PL Polish
JP Japanese
CN Chinese
MS Malaysian
TR Turkish
KR Korean
AF Dari
SO Somali
SA Arabic
VI Vietnamese
HU Hungarian
UA Ukrainian
ID Indonesian
TH Thai
GR Greek
BG Bulgarian
BS Bosnian
HR Croatian
PT Portuguese
MY Myanmar (Burmese)
UR Pakistan (Urdu)
IN Hindi
  • Home

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Latest information
    Coming Soon Bulletins Live Updates
  • Getting Started and training
    Need an account Training What do I need? Pre-call test Steps for getting started
  • Using Video Call
    Administration Conduct a consultation Waiting area Clinic dashboard Apps & Tools Guides and Videos Workflows For Patients
  • Technical requirements and trouble shooting
    Technical basics Troubleshooting your call Troubleshooting pre-call test For IT Compatible devices Need Help?
  • Specialty portals
    Primary Health Care Portal Aged Care Portal
  • About Video Call
    About Articles and case studies Access Policies Security
+ More

Clinic waiting area configuration - Short URL

Update the short URL for your clinic, if required


Clicking on Short URL will show your clinic's current short URL. This is populated automatically when you create your clinic and is a convenient way to share the link to your waiting area. The short URL is the one that shows in the RHS column of the waiting area, under Share the link to your Waiting Area. 

To access clinic waiting area configuration, clinic and organisation administrators go to the Clinic LHS menu, Configure > Waiting Area.

Click on Short URL and under Your current short URL you will see the current short URL for your clinic.
If you have a long clinic name and want to change the clinic's short URL to make it easier to share, you can change the Short URL path. This will change the clinic link text after the forward slash in your clinic Short URL. 

Click Save if you make any changes.

Go to Waiting Area Configuration page

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Clinic Waiting Area configuration - Waiting Area Hours
  • Clinic Waiting Area configuration - Share Waiting Area
  • Clinic waiting area - General configuration
  • Lock/Unlock a Video Call

Can’t find what you’re looking for?

Email support

or speak to the Video Call team on 1800 580 771


Knowledge Base Software powered by Helpjuice

Expand