Configure the clinic waiting area
Organisation and Clinic Administrators can set up the waiting area to suit the clinic needs
Waiting Area configuration allows organisation and/or clinic administrators to set up the clinic waiting area to suit the clinic needs. Some waiting area configuration options are optional and others, such as Adding and Managing Team Members and setting the Waiting Area Hours for the clinic, are essential tasks.
Infographics to familiarise administrators with the clinic waiting area:
- Simple Waiting Area infographic for clinic administrators
- Detailed Waiting Area infographic for clinic administrators
Click on the options below for detailed configuration information:
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General configuration |
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Share waiting area |
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Waiting area hours |
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Supporting information for callers |
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Entry fields (including patient entry fields) |
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Automated messages |
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Call locks |
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Short URL |
Accessing Waiting Area configuration
Click on Configure - Waiting Area from the Clinic Waiting Area.
