Healthdirect Video Call is funded by the Australian Government Department of Health, Disability and Ageing, Department of Defence, Department of Veterans' Affairs, NSW Health, NT Health, SA Health, VIC Health and WA Health. It is integrated as core safe and secure digital infrastructure across (LHDs) in many states, including for usage in hospital, specialist and virtual emergency settings.

The Australian Government Department of Health, Disability and Ageing funds Video Call for use in General Practice, Allied Health and a limited number of private specialties.

Registration and eligibility

How does a eligible private specialist clinic, general practice or allied health professional register to access Video Call?

Use this registration link to request a Video Call clinic. The healthdirect Video Call team will be in touch to validate and onboard your practice.

What is the current eligibility for Video Call?

The current eligibility criteria for private specialties is listed below:

• General Practices
• ACCHOS
• Paediatrics and child health
• Palliative medicine
• Psychiatry
• Chiropractors
• Diabetes Educators
• Exercise Physiologists
• Mental Health Workers
• Midwives
• Nurses
• Aboriginal and Torres Strait Islander Health Practitioners and Health Workers
• Nurse Practitioners
• Clinical Psychologists
• Psychologists
• Occupational Therapists
• Social Workers
• Speech Pathologists
• Physiotherapists

The Australian Government Department of Health, Disability and Ageing may review this eligibility from time to time. Please note, the Video Call team must follow these funding requirements in order to approve a private practice or other health service listed above.