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    Topics

  • Clinicians
    • Getting Started
      • Getting started with Video Call
      • Getting started with Video Call in four easy steps
      • Guides to download and email or print
      • Videos to share or embed on your website
    • What Do I Need?
      • What you need to make a Video Call
      • Video Call do's and don'ts
      • Medicare information
      • Who to contact for support and advice
      • Web browser requirements
      • Equipment list recommendations
      • Video Call via Satellite
      • Noise Cancelling Software
      • Equipment for a Group Setting
    • Conduct a consultation
      • Conduct a call in the waiting area
        • Create account and sign in to Video Call
        • Shortcuts for Video Call sign in
        • Sign in Using Single Sign-On (SSO)
        • Join a Video Call and consult with your patient/client
        • Start a New Video Call in the clinic waiting area
        • Conduct Group Calls using Video Call
        • How to access your Video Call consultation
        • Clinic Waiting Area in call on-hold function
        • Your account profile and settings
        • View my roles and permissions
        • My clinics summary
        • Adding a SIP participant to a healthdirect Video Call
        • Interpreter services and workflows
        • Call quality rating
        • Sharing presentation slide-shows
        • Tabbing between the call screen and waiting area
        • Call Activity view
        • Clinic Dashboard
        • Workflow options for conducting a Video Call consultation
        • Embedded Call View
        • Select your required camera for Video Call
        • Offline status for waiting callers
      • Call Screen
        • The Video Call screen
        • Call Screen layout
        • Call screen buttons
        • Hover control buttons in the Call Screen
        • Call screen settings
        • Picture in Picture (PiP)
        • Changing your background in Video Call
        • Using the Call Manager during a call
        • Change video quality settings in a call
        • Add live captions to your Video Call
        • Adding a phone participant to a Video Call
        • Lock/Unlock a Video Call
        • Indication when a participant feed is not available
        • Audio quality settings
        • Take notes during a Video Call
        • Apple Virtual backgrounds in macOS Sequoia
      • Using Meeting, Group and User rooms
        • Organisational structure within Video Call
        • Waiting areas, meeting rooms and group rooms: what's the difference?
        • Using Video Call Meeting rooms
        • Using Video Call User Rooms
    • Waiting area
      • Waiting Area
        • The Clinic Waiting area explained
        • Notifications to callers in the waiting area
        • Transfer a call to another clinic
        • Add participants to your current Video Call
        • Waiting Area caller information
        • Searching, customisation, sorting and filtering in the waiting area
        • Editing Entry Field columns in the Waiting Area
        • Clinic name and Left Hand Side menu
        • How to receive waiting area alerts
        • Waiting Area Right Hand Side column
      • Share clinic link
        • Share waiting area link via email or SMS
        • Information to provide to your patients
        • Video Call QR Code generator for clinic links
        • Create an accessible patient link
      • Waiting Area Alerts
        • How to receive waiting area alerts
        • Enable/disable desktop notifications for all your clinics
      • Caller entry fields
        • The Clinic Waiting area explained
    • Apps & Tools
      • Video Call Apps & Tools - share resources
      • Apps & Tools Resource Libraries
      • Using the Resource Toolbar with Apps & Tools
      • Video Call Apps
      • Virtual Forms application
      • Patient Consult Summary
      • Services on Demand application
      • Far end camera control application
      • Add live captions to your Video Call
      • Add a YouTube video to your call
      • Annotating over a shared medical device
    • Remote Vitals Application
      • Remote Vitals Application home page
      • Pulse Oximeter remote vitals
      • ECG Remote Vitals
      • Spirometer Remote Vitals
      • Thermometer Remote Vitals
      • Blood pressure remote patient monitoring
      • Digital Scales Remote Vitals
      • Patient information for Remote Vitals application
      • Compatible medical devices
      • Blood Glucose Remote Vitals
      • Parsys Telemedicine Station
    • Training
      • Video Call Training sessions and videos
      • Training information for Team Members
      • Video Call knowledge quizzes
    • Pre-call Test
      • Conduct a pre-call test
      • Allowing camera and microphone access for Video Call
    • Workflows
      • Interpreter services and workflows
      • Video Call workflow examples
    • Primary Health Care
      • Interested in healthdirect Video Call?
      • Using healthdirect Video Call in General Practice
      • Technology and troubleshooting
      • Video Call workflow examples
      • Other useful resources
      • Video Call Training sessions and videos
    • Video Call in Aged Care
      • Introducing video telehealth to your Aged Care service
      • Getting Started with healthdirect Video Call - RACH
      • Using healthdirect Video Call
      • RACH Technology and Trouble Shooting
      • Useful resources for RACH staff
      • Aged Care clinic administration
      • Using medical carts with Video Call
  • Administrators
    • Organisation Administration
      • Configure your organisation call interface
      • Add and manage organisation administrators, coordinators and reporters
      • Organisation Information configuration
      • My Organisations summary
      • Create and delete clinics within an organisation
      • Organisation reporting configuration
      • Using a Custom URL for your health service
      • Jira Cloud Service Desk
      • Joining a call organisation configuration
      • Organisation custom waiting experience configuration
      • Video Call Savings Calculator
    • Clinic Administration
      • Clinic Admin configuration options
      • Configure your clinic call interface
      • Configure the clinic waiting area
      • Create and delete meeting rooms and group rooms
      • Configure your basic Clinic settings
      • Configure the call quality settings for your clinic
      • Configure the clinic Waiting Experience
      • Customise your Short URL for your clinic
      • Joining a call configuration options
      • Create templates for room email invitations
      • Information to provide to your patients
      • Share waiting area link via email or SMS
      • healthdirect Video Call integration with EMR systems
      • How to skip the second ‘Start Video Call’ page
      • Devolved Local Recording
      • Integrate Video Call into your clinic workflow
      • Waiting Area Consent
      • Additional Integration methods
      • Training page for Clinic Clerks
      • New Feature and Improvement requests
      • Patient Entry Points And Website Buttons
      • Video call Message Hub
    • Manage Team Members
      • Add and manage team members
      • Bulk import process for user accounts
      • View a summary of all users in your organisation
      • Video Call roles and permissions
    • Video Call Apps
      • Video Call Apps
      • Configuring Post Call Links
      • Video Call App Marketplace
      • healthdirect Video Call Payment Gateway
      • Services on Demand application
      • Sound Application
      • Patient Consult Summary
    • Reports
      • Organisation reports
      • Clinic reports
      • Qlik Reporting Tool
    • Patient Flyers and Entry Points
      • Create an accessible patient link
      • Patient appointment flyer with QR Code
      • Video Call QR Code generator for clinic links
  • Patients
    • How to attend a consultation (for patients)
    • Allowing camera and microphone access for Video Call
    • Video Call tips for Patients
    • Video Call control buttons on your mobile device
    • Turning on Do Not Disturb on your phone
    • Using iOS devices to participate in a Video Call
    • Apple Reactions on iOS and MacOS devices
    • Message for callers experiencing internet issues while waiting
    • Patient information for Remote Vitals application
    • Translating Video Call patient screens into other languages
    • Patient guide for attending a consultation
    • Video Call control buttons on your mobile device
    • Share an Image or PDF on a mobile device
    • Take and share a photo on a mobile device
  • Technical
    • Technical Basics
      • Devices and operating system requirements
      • Enable and disable web browsers saving your passwords
      • Bandwidth and data usage
      • Adjust your microphone volume
      • Video Call performance vs other platforms
      • Privacy, Security and Scalability
      • Known issues and limitations
      • Unplanned system outage notifications
      • Essential 8 Maturity Model
      • Select your required microphone and speakers for Video Call
    • Troubleshooting
      • Troubleshooting Guide
      • Troubleshooting: Browser issues when signing in
      • Troubleshooting audio and video issues during a call
      • Internet connection requirements
      • Troubleshooting: Issues identified in a pre-call test
      • Troubleshooting pre-call test internet quality issues
      • Allowing camera and microphone access for Video Call
    • For IT
      • Video Call performance vs other platforms
      • Privacy, Security and Scalability
      • Unplanned system outage notifications
      • Network basics for Video Call
      • Media pathways for Video Call
      • Troubleshooting Video Call Connection Errors
      • Whitelisting Healthdirect Video Call
      • Integrating Video Call into your organisation's SSO Process
      • Video Call via Satellite
      • Webhooks and API integration with Video Call
    • Compatible devices
      • Devices and operating system requirements
      • Compatible medical devices
      • Equipment list recommendations
      • Examination cameras and scopes
      • Vision Glasses
      • Ultrasound image sharing
      • How to select a scope or camera in a Video Call
      • Digital stethoscopes
      • Annotating over a shared medical device
  • Service Updates
    • Coming Soon
      • Coming Soon to healthdirect Video Call
    • Bulletins
      • healthdirect Video Call bulletin links
    • Live Updates
      • Video Call status page
      • Video Call live updates
      • New in this release
    • Video Call Priorities
      • Healthdirect Video Call Priorities
  • About Video Call
    • About
      • Using healthdirect Video Call in General Practice
      • Video Call access for Primary Health Services
      • What is Healthdirect Video Call?
      • How Video Call is different from traditional video conferencing platforms
    • Articles and Case Studies
      • Use Cases, Articles and Reports home page
      • Use case examples of organisations using Video Call
      • Articles, Social Media Posts and Research Projects
      • Healthdirect Australia reports featuring Video Call
      • Primary Health Network (PHN) information regarding Video Call
      • Video Call use case scenarios
    • Access
      • Using Video Call in private practice
      • Video Call access for Primary Health Services
      • Need a Video Call account?
      • Video Call jurisdiction lead contact information
    • Policies
      • Platform Terms of Use - Signed-in users
      • Cookie policy
      • Platform Terms of Use - Callers and Guests
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Homearrow_forward_ios Cliniciansarrow_forward_ios Conduct a consultationarrow_forward_ios Conduct a call in the waiting area

Sharing presentation slide-shows

For all video call users


When sharing a presentation slide show from software such as Microsoft PowerPoint, Apple Keynote, or Google Slides, people often experience that instead of sharing a full-screen slide show, they are sharing the editing window instead.

Instead of sharing this......  You share this.....

Please note: there is a known limitation with sharing certain Microsoft applications, including PowerPoint, using WebRTC technology so please make them full screen and then share your entire screen instead of the 'application window' when you start a screenshare.

To make sure that you share the full-screen slide show, follow these steps. 

Select your monitor setup from the following options: 

One monitor using Microsoft PowerPoint

Before you begin

The following steps are based on Microsoft PowerPoint v16.59 . If you are using a different  version, or a different presentation software product, refer to its online documentation for the steps to open a presentation in a window. 

1. Make sure that your presentation software is visible on the desktop and in edit mode.
2. From the Slide Show menu, click Set Up Slide Show.
3. In the Set Up Show dialog's Show type section, select Browsed by an individual (window) and click OK.
4. In the presentation software, select the option that launches the slide show. (Tip: In PowerPoint, press the F5 key.) 
 
The presentation launches in its own window. 
 
5. In the Call Screen, click the Apps & Tools button and select Start a screenshare from the options provided. 
The Share your screen pop-up displays. 
 
 

6. From the Share your screen pop-up, select the Application Window tab, then select the thumbnail image that shows the window in which the presentation software is visible.

Click Share to begin sharing your presentation.


 

Apple Keynote users: This method will not work, as Keynote does not allow you to run a presentation in a window.

One monitor using Google Slides

To run the presentation in its own window, open the Present menu, and select Presenter view. 
 

Two monitors (primary and secondary)

Before you begin 

Make sure that the presentation software's window is located on your primary monitor, and the Call Screen window is on your secondary monitor, otherwise, you will not be able to see the Call Screen once you begin your presentation.

1. Make sure that your presentation software is visible on the desktop and in edit mode.
2. In the Call Screen, click the Tools button and select Start a screenshare from the options provided. 
The Share your screen pop-up displays. 
 

3. From the Share your screen pop-up, select Your Entire Screen tab, then select the thumbnail image that shows the window in which the presentation software is visible.

Click Share.

4. In the presentation software, select the option that launches the slide show. (Tip: In PowerPoint, press the F5 key.) 
The presentation launches in its own window. 
 
PowerPoint note: The Call Screen may be hidden by the slide show's presenter window, which launches on the secondary monitor at the same time as the full screen slide show. To see the Call Screen, resize or minimise the presenter window. 

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Related Articles

  • Video Call Apps & Tools - share resources
  • The Video Call screen
  • Join a Video Call and consult with your patient/client
  • The Clinic Waiting area explained

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