Consult with your patient (and any additional guests) as usual in the virtual clinic.
Before the call ends, go to Apps & Tools and click on Virtual Forms to open the application.

Click the star next to the application to add it as a favourite.

The consent form will open on your screen. Your patient will see a message saying their clinician is preparing a bulk billing consent request.

Patient name, Service Provider name, Date and Time of consultation and Clinic Name will auto-populate. 
 

Select the MBS items from the list of available items available for the clinic.

Hovering over the available Item Numbers displays the Item description.

In this example one MBS Item has been selected and added for the call.

You have the option to remove any selected MBS Items, if required.

When you have added the required item(s), click Send to Patient. 

This button will change to Request Sent. 

Clinicians are notified when the patient has consented and have the option to download a copy of the form for their records.

The App can now be closed.

Go to Virtual Forms app and click on Configure

Click the Enable selection box to enable the app and make it available in the clinic. 

You can change the App Name, if desired.

Any configured Alert Message for host will display as soon as a call in joined in a clinic. Leave this blank if the clinic does not require an alert.

Forms Selection

The MBS Bulk Billing Consent form is available by default in the clinic, once the Virtual Forms app is enabled.

You can enter an email address that will receive the completed forms for your clinic records.

Bulk Billing Form Settings

The Bulk Billing Form Settings tab allows configuration of the following options:

Destination Email Address

The email address that will receive the completed consent forms for record keeping.

Disclaimer Message for Clinician

This message will show at the top of the consent form. If left blank the default message will display.

Mandatory Date of Birth and Service Provider Number check boxes available.

File Upload

Create an upload a csv file with MBS items and information relevant for the clinic. Follow the directions in the text under this heading to correctly upload the list of MBS items.These items will be available in a drop-down menu in the app. See more information below:

Creating and uploading a .csv file of MBS items for your clinic:
Clinic admins can upload a simple .csv file with the MBS item numbers required in their clinic. To make this easy, you can use this .csv template file:

• Right click the .csv template link and choose "Save link as" to save the file. 
• This template can be used to add your items (and remove the items already in the template if required)
• Column A is the Item Number
• Column B is the benefit amount
• Column C is the item description

Please do not add any column headings and please note that the descriptions cannot contain commas.

When finished, save the spreadsheet as a .csv file with a simple file name.
Please note, adding special characters to the file name (such as + or brackets) can cause the file upload to fail. 

The IFC form will open and any fields picked up by the clinic Entry Fields will pre-populate.

These may include the Patient Name, Date of Birth, Treating Clinician name (the clinician who joined the call) and the date. If not pre-populated, these can be added manually.

The optional authorised representative name and relationship can be used if the patient has a parent, guardian, carer or other representative that is consenting on their behalf in the call.

Please note: The text and Yes/No buttons below Date is a representation of what the patient sees when the form is shared with them.

When the form is ready, click Send to Patient to request consent.

The patient reads the form and selects Yes to consent. They can add their email address if they would like to receive a copy of the completed form.

The patient clicks Submit Consent to send their consent through to the host.

Once they consent, this will be indicated in the form for both patient and clinician and the form can be downloaded.

A copy of the form will automatically go to the email address configured by the clinic administrator, for record keeping purposes.

Please note: if the patient selects No, they have not consented to the financial conditions for the consultation.

The form can now be closed using the X button at top right.

Enable App tab

The Virtual Forms app must be enabled to display for health service providers in Apps & Tools in the call screen.

The default App name is Virtual Forms. This can be renamed, if desired.

Any added Alert Message for host will display for the host in the call as soon as the app is opened. Leave this blank if no alert is required.

Forms Selection tab

Shows the available forms for the clinic and allows additional forms to be added.

If not already added, the Informed Financial Consent form can be added by clicking on Add+, naming the form and adding the form code: 

ifc-form-version-1

An email address can be added that will receive the completed consent forms for clinic records.

Patient Information

Any fields picked up by the clinic Entry Fields will pre-populate.

These include the Patient Name and Date of Birth. If not pre-populated, information can be added manually. Required fields have an asterisk and must be completed.

Consent for Genetic Testing

Select who the consent will be provided by, from the available options.

Provision of Information

Health service provider inserts their name and adds information regarding the test to be undertaken.

Type Of Genetic Testing

Select the type of testing from the options. If Other, please specify.

Interpreter Present

Select whether there is an interpreter present in the Video Call. If Yes, a name selection will appear, and you can select the interpreter's name.

Patient/Parent/ Guardian consent

When ready, click Sign and Send To Patient.

The form will be presented to the patient for them to complete and grant consent

Patient View:

The patient reads the information, completes the Release of Genetic Testing Results section and can then Preview the Form or Grant Consent (without previewing).

Preview Form

Patient can preview the form and have the option to Edit, if required.

They click on Grant Consent to consent to Genetic Testing.

When the patient consents, both the health service provider and patient has the option to Download the completed form for their records.

A copy of the completed form will be sent to the clinic email address, as configured by the clinic administrator.

Go to Virtual Forms app and click on Configure

Click the Enable selection box to enable the app and make it available in the clinic. 

You can change the App Name, if desired.

Any configured Alert Message for host will display as soon as a call in joined in a clinic. Leave this blank if the clinic does not require an alert.

Forms Selection

The MBS Bulk Billing Consent form is available by default in every clinic, once the Virtual Forms app is enabled.

Other Video Call forms can be added by pressing Add, naming the form and adding the form code. Below are available forms that can be added:

Informed Financial Consent
Code: ifc-form-version-1

Genetic Testing Consent Form
Code: genetic-form-version-1

Enter at least one email address for each form. Every completed form will automatically be sent to this address for your clinic records.

Bulk Billing Form Settings

The Bulk Billing Form Settings tab allows configuration of the following options:

Destination Email Address

The email address that will receive the completed consent forms for record keeping.

Disclaimer Message for Clinician

This message will show at the top of the consent form. If left blank the default message will display.

Mandatory Date of Birth and Service Provider Number check boxes available.

File Upload

Create an upload a csv file with MBS items and information relevant for the clinic. Follow the directions in the text under this heading to correctly upload the list of MBS items.These items will be available in a drop-down menu in the app. See more information below:

Creating and uploading a .csv file of MBS items for your clinic:
Clinic admins can upload a simple .csv file with the MBS item numbers required in their clinic. To make this easy, you can use this .csv template file:

• Right click the .csv template link and choose "Save link as" to save the file. 
• This template can be used to add your items (and remove the items already in the template if required)
• Column A is the Item Number
• Column B is the benefit amount
• Column C is the item description

Please do not add any column headings and please note that the descriptions cannot contain commas.

When finished, save the spreadsheet as a .csv file with a simple file name.
Please note, adding special characters to the file name (such as + or brackets) can cause the file upload to fail.