We are introducing a robust webhook system to make it possible to integrate external services with healthdirect Video Call. This allows health services to receive real-time events from the Video Call service, request more information and automate workflows efficiently.

Webhooks integration overview

• Installation: Email us at videocallsupport@healthdirect.org.au to gain access to the feature and documentation.
• Authentication types:
  • No Authentication
  • Bearer token
  • HTTP Basic Authentication
  • OAuth 2.0 
• Webhook Listener: Setup a secure listener on your side for receiving Webhooks notifications. Configure the listener details in CONFIGURE --> WEBHOOKS.
• Request More Information: POST a request with authentication tokens to receive more information about the session.

                                                 Diagram: Webhooks integration example

API Keys

To interact with the API, you will need a Client ID and Client Secret. Generate API keys from your Video Call profile and settings.