Two-way notifications in Call Activity view
Call Activity now shows both outgoing and incoming notification (message) activity for each caller. You can see at a glance whether a message has been sent to them, shown as a blue number, and whether they have replied or sent a new message to the clinic, shown as an orange number.

This image shows message notifications in Call Activity view. A notification has been sent by the clinic to the top waiting caller. Four messages have been sent in total for the bottom caller, with the last message coming from the caller, as it is showing as an orange alert.

Call log

Updates to Bulk Billing Consent Form

The Bulk Billing Consent form in the Virtual Forms application will be updated to include an option for Patient URN and the ability to select whether the person giving consent is the patient or an authorised representative.

Sound application 

In collaboration with SA Health, we will soon be introducing a Video Call Sound application, for use in specialties including speech therapy and other clinical use cases. This application provides clinical information about a person's vocal volume and pitch and can be used as an assessment or feedback tool. Example screenshots are shown in the overview below:

Once the application is launched, you can select to either Speak or Listen.
Once Speak or Listen is selected, select the required participant and the required microphone. Both the patient or clinician can select the required microphone.
Once selected, the application starts to measure the volume and pitch of the speaker's voice, shows the data live in a dial and graphs.
You can also do one or more trials and download the results in PDF form.