Healthdirect Australia Help Center

    Devices and operating systems

    Minimum device and operating requirements

    When making calls with Video Call, user devices must meet the following requirements: 

    Device type 
    Minimum requirement 
    Operating system 
     
    Windows computer
      2GHz dual-core, i5 processor
      3GB of RAM 
      Microsoft Windows 7 or later 
     
      Apple computer 
      (iMac, Mac Pro, Mac Mini, 
      MacBook, MacBook Air, or MacBook Pro)
      Intel 2GHz dual-core, i5 processor
      3GB of RAM 
      MacOS 10.12 (Sierra) or later 
       
      Android tablet or smartphone
      Less than two years old, with a front- 
      facing camera 
      Android 5.1 or later 
       Apple iPhone or iPad   iPhone 5S or later, iPad Air or later, 
      iPad Mini 2 or later, iPad Pro 
      iOS 12 or later 

    Can’t find what you’re looking for?

    Email support

    or speak to the Video Call team on 02 8069 6079

    Internal Content