Devices and operating system requirements
Minimum device and operating system requirements for Video Call
When participating in a Video Call consultation, user devices must meet the following requirements:
Device type
|
Minimum requirement
|
Operating system
|
  Windows computer |
2GHz dual-core, i5 processor 3GB of RAM |
Microsoft Windows 7 or later |
   Apple computer (iMac, Mac Pro, Mac Mini, MacBook, MacBook Air, or MacBook Pro) |
Intel 2GHz dual-core, i5 processor 3GB of RAM |
MacOS 10.12 (Sierra) or later |
   Android tablet or smartphone |
Less than two years old, with a front- facing camera |
Android 5.1 or later |
   Apple iPhone or iPad |
iPhone 6S or later, iPad Air 2 or later, iPad Mini 4 or later, iPad Pro |
iOS 14.3 or later |